Caliber - Edmonds

4.9 (3,692reviews)
98%
23510 Hwy 99,  Edmonds,  WA  98026

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,692)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, looking brand new, and exceeding expectations. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process, keeping them informed at every stage. Timeliness was another highlight, as many vehicles were completed ahead of schedule, often days earlier than initially estimated. Customers highlighted the friendly, professional, and knowledgeable staff, noting the stress-free and seamless experience. Some customers mentioned areas for improvement directly, including occasional communication gaps, unexpected delays, and isolated quality concerns, but these were far outweighed by the volume of positive feedback. Overall, the shop earned strong loyalty and repeat business.
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"... of through a local detail shop to save me money. I am fully impressed and recommend Caliber without reservation." Read more
"... consultation to the final completion of the repairs, the team was prompt, professional, and kept me informed every step of the way. What really stood out was ..." Read more
"Terrible service, these people would not stay in contact with me and kept my car for almost 2 months, I constantly ..." Read more
"... time that was reasonable initially. To my surprise, they reached out barely 48 hrs after it was dropped off saying it was complete. After a very stressful situation ..." Read more
"My vehicle was ready 2 business days earlier than the shop's initial estimate"
"The repairs look amazing and my car was done earlier than expected. The team made the entire process really easy for me, including ..." Read more
"The work you did in repairing my vehicle is good. The four changes on the delivery date was very disappointing."
"... potentially longer, and was very pleased to get a call that my vehicle was ready in just one week." Read more

My Experience

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My Experience

The communication was so excellent and my car looks and feels brand new. I will be sure to recommend your services to all my friends.

My Experience

John was very helpful & kept me updated on my car

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John was very friendly & helpful. He kept me updated with my car status thru texts & calls.

Returned Clean

My Experience

The parts of the car where Caliber repaired the damage look like new. Thanks!

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The parts of the car where Caliber repaired look brand new. Thanks!

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Returned Clean

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Every time

Repair Quality

The guy who checked me out was super nice. He stayed 10 minutes past close to help me get my car and the work on it was great!

Customer Service

Super nice guy great sense of humor

Returned Clean

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Returned Clean

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I took my car to caliber collision because my husband had to take his car to you guys a few months ago and couldn’t stop saying how amazing you guys are.

Repair Quality

Y’all did GOD’S work on my car, my precious blueberry, and I can’t thank you enough!!!!!!

Customer Service

They’re amazing!

My Experience

There is no question about it--we would go to Caliber Collision again if it were necessary. They were fantastic. Great work, excellent communication, and very friendly service!

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My Experience

Fast, courteous and excellent quality.

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My Experience

They did a great job repairing my vehicle, looks as good as new.

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I am very happy with the work. Chris sent regular updates on the progress of the repairs which I greatly appreciated. I hope to never need collision repair ever again but if I do I won’t hesitate to call Caliber

Customer Service

My Experience

Thank you for the clear and prompt communication

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Repair Quality

Excellent service good communication, would use again

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Returned Clean

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Returned Clean

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My Experience

Great job—my car looks amazing! The service and attention to detail were outstanding. Chris was incredibly helpful and responsive, answering every question I had. Truly awesome customer service! 10/10