Caliber - Edmonds

4.9 (3,741reviews)
98%
23510 Hwy 99,  Edmonds,  WA  98026

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,741)

My Experience

great job on the repair, front end was very helpful and accommodating to my requests, and got the car back to me quicker than expected. this is why i returned for my second repair. again, awesome job!

My Experience

Trudy and Courtney were great.

My Experience

I appreciate your great efforts in finding all the parts that were needed n the BATTERY. Thanks

Likely to Recommend

Repair Quality

Customer Service

My Experience

We had the best experience with Courtney and Taylor. They kept us up to date with text messages and phone calls. It's hard sitting and waiting for repairs to be done but knowing what process they were on made it tolerable. They provided a timeline and met it. If ever we need repairs again (though hoping not) we will be bringing our business to Caliber Collision in Edmonds.

Likely to Recommend

They were excellent. I would recommend them 100%

Repair Quality

The repairs were outstanding - our vehicle looks like it was never in an accident.

Customer Service

The customer service was above and beyond my expectation. Courtney and Taylor kept us informed every step of their progress and delivered our vehicle back in a timely manner.

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Repair Quality

The van looks great!!!

Customer Service

nice people!!

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Repair Quality

Customer Service

My Experience

Courtney and her team were very friendly and helpful. I went in for a estimate about 2 months ago and Courtney made sure I was thoroughly informed about my options. Once I was able, I knew I would go back to Caliber to get my headlight repaired since I had a great experience with Courtney. I was very happy with the repair and left with a clean car inside and out. I will be back to fix my bumper next. Excellent customer service!

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Repair Quality

Customer Service

Really appreciated being kept up to date and the friendliness of the lady and her phone calls.

Returned Clean

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Repair Quality

Great job

Customer Service

Great job

Returned Clean

My Experience

Thanks so much for a great job of repairs, back like new, and also for the clear and constant updates along the way. Much appreciated!

Likely to Recommend

Repair Quality

They did a great job, on time, and with continuous updates throughout. Thanks, Caliber Collision!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication. Constantly updating with status of vehicle. Really sweet/nice receptionist. Fast service great job done. Thanks to your team at the Edmonds and Everett facility.

Likely to Recommend

Repair Quality

Work was flawless. Dont even notice was ever in a accident

Customer Service

Very consistent with updates about vehicle status. Polite staffing. Very satisfied

My Experience

Courtney was great! I was unsure what shop I wanted to bring my car too and she made me feel super comfortable with bringing it to Caliber. She and her team went above and beyond my expectations! I will be referring them to all of my family and friends!

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Everyone was so nice and helpful and the work was done very well. I will definitely be back if I need this type of work done again. I also appreciated the text updates which kept me in the loop on the progress and expected completion date.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Great service and follow through. I appreciated all the levels of communication and was particularly impressed by the service and attentiveness when I had a follow-up concern. My questions were listened to and attended to and the explanations and solution were very solid and satisfactory. Thank you to Courtney and Taylor for all their help!

Likely to Recommend

Repair Quality

looks good

Customer Service

communication was excellent, lived up to their completion schedule