Caliber - Edmonds

4.9 (3,740reviews)
98%
23510 Hwy 99,  Edmonds,  WA  98026

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,740)

Likely to Recommend

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Returned Clean

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Work was done in 3 days

Customer Service

Returned Clean

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My Experience

I have been going to this body repair shop since 2010 I have been there on three different occasions and I have always been impressed with the outcome of the bodywork. And even though the company has changed names over the last 10 years Courtney the general manager of the body shop is an unbelievable person and really is considerate and really takes care of the customer and she really is concerned genuinely about I have been going to this body repair shop since 2010 I have been there on three different occasions and I have always been impressed with the outcome of the bodywork. And even though the company has change names over the last 10 years Courtney the general manager of the body shop is an unbelievable person and really is considerate and really takes care of the customer and she really is concerned genuinely about customer satisfaction. If I ever have a future need I will definitely go back to this body shop

Likely to Recommend

Repair Quality

I just want to say that Courtney at caliber was very courteous and concerned about me and she made it feel like it was all about me even though that there are many customers that she has and the bodywork that is done at the shop has been the best

Customer Service

Returned Clean

My Experience

Courtney was so kind and helpful! My car was so clean when they were finished!! I am extremely happy!!!

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My Experience

Top notch customer service and repair looks great too!

My Experience

We were so impressed with your service. The updates were very appreciated. Courtney was the best. Hopefully, we won’t need future service, but if we do you are our place to go.

My Experience

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Returned Clean

My Experience

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Likely to Recommend

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Courteous office staff. Repairs well done efficiently and my car was ready Earlier than expected. My car had been vacuumed at it was clean and fresh. Would definitely use again, though hopefully won’t have to.

Customer Service

See above.

Returned Clean

My Experience

I was totally happy with the customer service and keeping me informed. A+ was you detailed my car is clean and I look like I had two brand-new a bumper on my car love it thank you

Likely to Recommend

Repair Quality

Great customer service you guys went beyond what I thought would be done thank you

Customer Service

Returned Clean

My Experience

Very fast repair, my SUV looks like the accident never happened. They even detailed my SUV. Highly recommend Caliber.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Courtney and Taylor were very helpful and a pleasure to work with. The work done to our vehicle has done fast with a lot of communication, and is great quality. We’re very happy and will use Caliber Collision again if the need ever arises!

Likely to Recommend

Repair Quality

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Returned Clean

Likely to Recommend

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Likely to Recommend

Repair Quality

Staff was helpful and courteous. Under promised and over delivered - a sign of excellent customer service. Vehicle repaired and ready 5 days ahead of estimate.

Customer Service

My Experience

Over the course of the last ten years, I have interfaced with four different collision centers in the greater North Seattle area. While I was satisfied with the workmanship of each body shop, I was largely dissatisfied with with the level of customer service I received, that is until I met Taylor and company at your Edmonds store. The level of kindness and courtesy that was extended to me exceeded all of my expectations. As a member of the at-risk population, I experienced some anxiety at the thought of venturing out during the pandemic to have my vehicle repaired. As soon as I set foot in the shop my, my fears were immediately assuaged. I appreciated the measures they took to ensure social distancing and proper sanitation. I also very much appreciated Taylor going out her way to take me home and pick me up once my vehicle was ready. Lastly, I sincerely appreciated the love that they showed to my Prius, both inside and out. They literally detailed my entire car. I couldn’t be more impressed. It is my hope that I never have visit another auto body shop again, in the event that I do however, I will definitely seek out Taylor and her team. I can not recommend them highly enough. Please forward along my thanks and kind regards.

Likely to Recommend

Repair Quality

Customer Service

Over the course of the last ten years, I have interfaced with four different collision centers in the greater North Seattle area. While I was satisfied with the workmanship of each body shop, I was largely dissatisfied with with the level of customer service I received, that is until I met Taylor and company at your Edmonds store. The level of kindness and courtesy that was extended to me exceeded all of my expectations. As a member of the at-risk population, I experienced some anxiety at the thought of venturing out during the pandemic to have my vehicle repaired. As soon as I set foot in the shop my, my fears were immediately assuaged. I appreciated the measures they took to ensure social distancing and proper sanitation. I also very much appreciated Taylor going out her way to take me home and pick me up once my vehicle was ready. Lastly, I sincerely appreciated the love that they showed to my Prius, both inside and out. They literally detailed my entire car. I couldn’t be more impressed. It is my hope that I never have visit another auto body shop again, in the event that I do however, I will definitely seek out Taylor and her team. I can not recommend them highly enough.