Caliber - Edmonds
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for letting me know the radiator was involved in this. Repairs, excellent!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fabulous job. They came and got the truck, had it ready early, and did a quality job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding job.
Customer Service - 5.0/5.0 -
Friendly!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The work was excellent but I have had difficulty driving for the last.two weeks because of the lingering smell in the cab
Customer Service - 5.0/5.0 -
Taylor was amazing and always on top of everything
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended Caliber Collision Edmonds to lots of friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Over the moon happy with Caliber’s customer service. I got caught between a rock and a hard spot. Caliber took care of all of the exterior damage done from vandals here in Edmonds. Then. They cleaned the interior and rid it of dog hair. What? Yep. Cleaned it of dog hair. They knew my sister had just died and I am allergic to her dogs’ hair. They just did it. Wow! That was Great. I was quarantined. I could not come get my car. Caliber delivered it to Lynnwood Honda who serviced it but would not deliver it to me. Who stepped in? Caliber!!! They didn’t need to but they got it all figured out and made sure I got my car back. I cannot thank Courtney and team enough. Kate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am a healthcare provider working with Covid 19 patients. I appreciate your company supporting people like me by providing $500 deductible relief. I will be sure to let my friends and family know about your service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great almost like new. Took less time than was estimated. Called & texted to keep me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fixed the bumper and grill to look like new. Estimated pick up date was less than was stated when dropped off. Took it in Wednesday morning and was done by Friday evening. Was told that they were waiting for the correct Subaru part but was still done earlier than estimated. After the job was done I was told that they did a quality check before allowing me to come and pick it up. During the stay at home order, they made sure that they followed recommendations and gave me a disinfecting wipe when I left & required a mask in order to enter their office.
Customer Service - 5.0/5.0 -
Both during the estimate process, drop off and pick up was great. Made sure that I knew what was going on via phone and text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job to everyone! I waited to survey because I wanted to see how the paint job would settle. So far so good no complaints, my car is running smoother, looks and feels awesome. I would suggest that you need to make sure all the parts are on and the car is ready to go before the client picks up. The part that was missing was a quick snap on and was ready to go in minutes which made my day! Otherwise, I was ecstatic to have my car back. Everyone I spoke to or interacted with was efficient and dependable, definitely recommending you guys!!!
Likely to Recommend - 5.0/5.0 -
Overall, I had a great experience and would recommend you guys.
Repair Quality - 4.5/5.0 -
There was a piece that was missing when I got home but it was an easy fix and the wheel rims are a different color but that I will take off at a later date. Overall I was very pleased with the Great work, and will definitely be recommending you! Many thanks.
Customer Service - 5.0/5.0 -
Great customer service! There were some internal changes that meant that the person I initially spoke to was no longer there but once the new person I was assigned to got better acquainted with my case she was very informative and professional. Very Pleased.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Understand the Covid 19 crisis, but this was a rather slow process. Nationwide only paid for the rental car for one week but the repair took about four weeks. Fortunately we did not need the extra car due to the Governor's stay at home order, but it would need to be quicker in regular times or someone has to go out of pocket on the rental car. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience. I dreaded having to take my car into a body shop to get it fixed, but Joy and Nicki (not sure if that’s how you spell her name) were a pleasure to work with! They made everything so easy and I couldn’t be happier. Thank you to the whole team at Caliber Collision Edmonds!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The quality of work on the vehicle body repair is top notch, however, the interior got dirty and was not cleaned as well as the body work was done. Aside from the debris inside, the espresso mocha spill was not properly cleaned.