Caliber - Edmonds

4.9 (3,703reviews)
98%
23510 Hwy 99,  Edmonds,  WA  98026

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,703)

My Experience

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My Experience

My Experience

Excellent communication throughout the repair process.

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Returned Clean

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I was thoroughly satisfied and impressed throughout the whole process!

Repair Quality

They did an amazing job working on my car and it came out like it was brand new!

Customer Service

The customer service was courteous and helpful!

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My Experience

Y'all did great, thanks for the quick repair and friendly servive.

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My Experience

Very fast and professional, made my car look like new

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Returned Clean

My Experience

Staff is nice and friendly. Effective and rapid response to all the questions. Clear timeline for the repair process and fixed my car professionally.

Likely to Recommend

Recommend 100%

Repair Quality

Staff is nice and friendly. Clear communication and timeline for car repair process. Fixed my car professionally. Recommend this place. 👍

Customer Service

effective customer service and respond to questions within a day

Returned Clean

My Experience

Caliber Collision was wonderful from beginning to end. The location was easy to find, the staff very knowledgeable and pleasant. I love their motto about "restoring the rhythm of your life" because having your car in the shop IS a disruptive experience. I was very happy with the person who explained to me what they thought would be needed for the repair, and, at every stage, the team communicated with me by text clearly and delivered on what they said. My car was even ready a day earlier than projected. We had a thorough walk around when I came to pick up my car, and Chris explained what I need to do to care for and protect the new paint in the next month. I got my car back beautifully repaired -- and thoroughly cleaned inside and out. This is pollen season, so that was a lovely bonus! I give Caliber Collison a 10+ rating and highly recommend them to others in need of their services.

Likely to Recommend

They were great.

Repair Quality

Caliber Collision was terrific! Very pleasant knowledge staff, excellent communication throughout, and a beautiful result at the end (quicker than I was told it would be ready!)

Customer Service

Excellent

My Experience

My vehicle was repaired a day ahead of schedule and the result was good as new Outstanding job everyone!

Likely to Recommend

Definitely

Repair Quality

The repair was flawless and everything from estimate to completion thoroughly explained Caliber Collision is the best automotive repair business that I have experienced since 1979 Impressive and Professional Vehicle was completed one day ahead of schedule Smooth and Easy Thank you

Customer Service

Great communication Clear and concise Professional and friendly too!

My Experience

Chris was a great guy to work with! The whole experience was easy. We were kept up to date and my van was even done early!!

Likely to Recommend

I’ve already recommended Caliber to a friend.

Repair Quality

Chris is a great service manager. When we called about a concern I was able to take it back in and they fixed the issue immediately. I give him a 10 on everything.

Customer Service

Chris was very easy. He explained in detail what was going to happen. Plus made sure we knew there might be with supply line issues. (There wasn’t)

Returned Clean

My Experience

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My Experience

I brought my Jeep in through my insurance after getting 2 windows and my rear view mirror broken in during an act of vandalism. They were so kind and prompt and gave me a completion time that was reasonable initially. To my surprise, they reached out barely 48 hrs after it was dropped off saying it was complete. After a very stressful situation it was very refreshing to have this completed in the time it was. Will hopefully not be back (who wants car issues!) but I will refer anyone here and be back if I need to be

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My Experience

Very efficient

My Experience

Chris and the team at Caliber did an excellent job with communication and on the repair.

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Great job! Friendly staff!

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Returned Clean

My Experience

Chris and team did an outstanding job as usual. I'm very happy with the results!

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My Experience

Great service, helpful communication. Thank you!

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Repair Quality

Fantastic. Polite, helpful, great communication. Thank you!

Customer Service

Excellent!

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