Caliber - El Dorado Hills
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was a delay in getting parts due to availability but they stayed in contact with me and updated me throughout the repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very friendly. Repairs were done quickly and professionally. Very happy with experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Easy to work with and I know they do a great job.
Repair Quality - 5.0/5.0 -
They were amazing taking in my car getting my insurance stuff and overall just super helpful. I felt I could call and come in at any time of the day and they had fast response time. Lastly the most important thing is the car they kept me updated everyday and did an amazing job on my car I couldn’t even tell there was any damage. Thank you again and if I ever need repairs again and they even got my car done 2 days earlier witch was amazing I will for sure with no double be coming to caliber collision in el dorado hills.
Customer Service - 5.0/5.0 -
The service was out of the chart amazing people very helpful plus kept me updated everyday.
Returned Clean
My Experience - 5.0/5.0 -
My car looks incredible. Cody was veery professional. He examined the damage in detail. He gave a realistic timeline for completion. Cody gave me updates during the repair. Uoon completion, Cody was clear and concise regarding the repairs that were done. Excellent service. I will recommend Cody and Caliber Collision to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cody was great and made it unbelievably easy--he took care of everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes. The work was done great, also very professional.
Repair Quality - 5.0/5.0 -
The customer service was amazing. The people are friendly, very professional.
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My car looks as good as new.
Customer Service - 4.5/5.0 -
Jay was great.
Returned Clean
My Experience - 5.0/5.0 -
The very clear communication of the whole process. My service advisor Cody was great he kept me informed about the entire process. My truck was done on time and under the original quoted price. The truck was perfectly done and cleaned before it was given back to me. If I ever need Caliber Collision’s services in the future I would not hesitate to come back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
They said they will replaced the rear bumper but they did not it could be okay if they fix if properly you can see a gap between the lower and upper bumper
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Johnny is a problem solver. With determination and professionalism, he took care of my issue within a week that others couldn’t for weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The receptionist and Sonny we great to work with. The Jeep looks great. So far all good. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car turned out great
Customer Service - 5.0/5.0 -
The staff was professional and paid attention to details