Caliber - El Monte - Peck Rd

4.8 (390reviews)

97%

(626) 277-0022

3475 Peck Rd, El Monte, CA 91731

97%

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3475 Peck Rd
El Monte, CA 91731

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About Caliber - El Monte - Peck Rd

See Photos

3475 Peck Rd
El Monte, CA 91731

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

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Website

Reviews (390)

Sort By:
Newest
Rating

314 Customers Rated

5 Stars

68.7% Complete

(268)
4 Stars

7.7% Complete

(30)
3 Stars

1.8% Complete

(7)
2 Stars

0.3% Complete

(1)
1 Star

0.5% Complete

(2)
< 1 Star

1.5% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. Communication stands out as a major strength, with regular updates via calls and text messages keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new and repairs are completed to satisfaction. Timeliness is generally positive, with several customers reporting work completed ahead of schedule. The cleanliness of returned vehicles is appreciated, with cars being washed inside and out. While most experiences are highly positive, some customers noted issues with paint quality, panel alignment, and occasional delays in parts availability that required additional time for proper completion.

Select to learn more

Service Quality
Timeliness
Communication

"I felt that Caliber Collision was trying to pass off a subpar workmanship to me. Upon first arriving to ..." Read more

"Poor workmanship. The bumper came back with dirt nibs and solvent pop. They did a spot blend on a single ..." Read more

"... was handled with precision. When I got my car back, the repair work was flawless, and the quality of their craftsmanship truly spoke for itself. Special thanks ..." Read more

"I am very satisfied with the quality of the repairs. My car looks as good as new."

"Great service , my vehicle was fixed ASAP and great customer service very friendly staff highly recommended"

"Even 3days earlier than expected."

"A week before the date they said it would be ready."

"Done before promised time"

"My vehicle was quoted at 4 weeks for time of repair but I received after almost 6 weeks. Caliber Collision ..." Read more

"My vehicle had to stay additional days because it was not done to my satisfaction"

"I loved how they called and text me about updates to my car."

"Caliber kept me informed of the progress of the job via text message on a daily basis, which I appreciated."

"At all times, letting me know the status of my vehicle.🚗 And"

"They would communicate through calls, voicemails, and text messages."

"Kept us in the loop, always addressed any questions or concerns. Walked us through the at the end and ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I felt that Caliber Collision was trying to pass off a subpar workmanship to me. Upon first arriving to ..." Read more

"Poor workmanship. The bumper came back with dirt nibs and solvent pop. They did a spot blend on a single ..." Read more

"... was handled with precision. When I got my car back, the repair work was flawless, and the quality of their craftsmanship truly spoke for itself. Special thanks ..." Read more

"I am very satisfied with the quality of the repairs. My car looks as good as new."

"Great service , my vehicle was fixed ASAP and great customer service very friendly staff highly recommended"

"Even 3days earlier than expected."

"A week before the date they said it would be ready."

"Done before promised time"

"My vehicle was quoted at 4 weeks for time of repair but I received after almost 6 weeks. Caliber Collision ..." Read more

"My vehicle had to stay additional days because it was not done to my satisfaction"

"I loved how they called and text me about updates to my car."

"Caliber kept me informed of the progress of the job via text message on a daily basis, which I appreciated."

"At all times, letting me know the status of my vehicle.🚗 And"

"They would communicate through calls, voicemails, and text messages."

"Kept us in the loop, always addressed any questions or concerns. Walked us through the at the end and ..." Read more

Xiomara (Honda owner) reviewed 8/3/26

Best experience! Great customer service. My car looks brand new.

Car came out looking brand new very great service

Celeste (Hyundai owner) reviewed 8/3/26

I will definitely recommend you to friends and family

I was updated in every move and thing being done to car Your staff was amazing and made me very ar ease with this whole process .It took alot of stress off this whole unfortunate situation. I would recommend yah to friends and family

Weiling (Toyota owner) reviewed 8/3/26

Excellent, job well done

Excellent

Excellent service

Elizabeth (Toyota owner) reviewed 8/1/26

Caliber Collision did a good job in the repair of our Minivan. It was done in a professional and timely manner. They kept us informed about the progress of the repair and was finished in the promised time. Thank you.

Leslie (Toyota owner) reviewed 7/31/26

All staff I encountered were so friendly from beginning to end. A big shout out to them for making sure I was taken care of! I’d return in a heartbeat!

Ambrosio (Toyota owner) reviewed 7/31/26

Franklin (Mercedes-Benz owner) reviewed 7/31/26

Staff are very nice , excellent customer service!!!

Rafael (Toyota owner) reviewed 7/30/26

Paul and his team were absolutely fantastic in both work and customer service. Took the time to explain the work being completed and kept me updated in a promptly manner.

Gabriel (Nissan owner) reviewed 7/29/26

My vehicle looked good as new!

Very friendly staff

Vy (Lexus owner) reviewed 7/27/26

Changyun (Ford owner) reviewed 7/27/26

Aung Kaung (Honda owner) reviewed 7/23/26

Thank you for good repair.

Keminh (Toyota owner) reviewed 7/23/26

Gabriela (Cadillac owner) reviewed 7/23/26

Gilbert (Honda owner) reviewed 7/16/26

Alma (Chrysler owner) reviewed 7/13/26

Ronald (Hyundai owner) reviewed 7/13/26

PAUL was amazing to work with! Professional, knowledgeable & prompt in actively updating us on the progress. I am genuinely amazed at how smooth he made the whole process. It was an absolute pleasure to work with him. Give that man a raise!

Paul was amazing and very professional. Quick, efficient and proactive with updates.

Hui-Wen (BMW owner) reviewed 7/11/26

Great service and easy to communicate, thank you George, Petty and the team.

Alan (Toyota owner) reviewed 7/9/26

Janett (Toyota owner) reviewed 7/6/26

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Caliber - El Monte - Peck Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - El Monte - Peck Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (390)

314 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0