Caliber - El Monte - Peck Rd

4.8 (416reviews)
97%
3475 Peck Rd,  El Monte,  CA  91731

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda

Reviews (416)

Likely to Recommend

Repair Quality

I’m happy with the work however I asked Mark for a work up on another side of the vehicle that needs repaired and I have yet to hear from him or anyone

Customer Service

Customer service was good, but like I said, I asked for a quote from Mark and yet to receive it

Likely to Recommend

My adapter had been stolen

Repair Quality

My adapter had been stolen

Customer Service

My adapter had been stolen

Returned Clean

My Experience

Appreciate the convenience of enterprise car rental at this location. Good communication with staff when delays in repairs pushed the timeline back

My Experience

The reception lady was nice and answered my questions and they explained well about the things they fixed.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Mark was amazing, made sure I was updated every step of the way, made sure to explain the process of the repairs very carefully, mark was amazing 11/10

Returned Clean

Likely to Recommend

Repair Quality

The repair was done within 4 days and the f8nish was perfect.

Customer Service

Great service

Likely to Recommend

Excellent service

Repair Quality

Excellent service.

Customer Service

Excellent

Returned Clean

Likely to Recommend

Their services were reliable and the customer service provided was very kind.

Repair Quality

The quality of the vehicle is superb. Customer Service always communicated all updates and any changes to the flow of work.

Customer Service

Mark was on top of every change that would create any halts or amendments to the services requested.

Returned Clean

Likely to Recommend

Repair Quality

They did amazing job couldn’t even tell anything happened

Customer Service

Returned Clean

My Experience

Great service and were constant communication with me.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mark is very good at communicating status updates on the progress of my truck. He was apologetic about the time frame dates when not able to have it finished due to unexpected issues. He is very knowledgeable about his responsibilities and very courteous.

Likely to Recommend

Repair Quality

Very good job

Customer Service

Excelent

My Experience

Super helpful assisting me on the process from receiving my rental car to getting my car fixed. Mark was super accommodating and explained what was being fixed. He made the process very easy and smooth sailing. Patty was also very welcoming and made sure I had the best experience at the shop. Overall, Mark and Patty were amazing people that really excel my expectations.

My Experience

Mark did a good job. Or I would decide to leave my car here

Likely to Recommend

Repair Quality

Customer Service

Mark did a good job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had excellent costumer service from Alma. She answered all my questions and concerns from my incident to the cost and service. Overall a great experience!

Likely to Recommend

Repair Quality

Tuve un buen servicio y Alma me esplico paso a paso el procedimiento a seguir para reparación de mi carro. Quedé muy satisfechas con el servicio que se me dio.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good customer Service from start to end.

Customer Service

My Experience

I appreciated Alma’s efforts in keeping me up to date with the repairs. The whole process was great.

Likely to Recommend

Repair Quality

Customer Service