Caliber - El Monte - Peck Rd

4.8 (403reviews)
97%
3475 Peck Rd,  El Monte,  CA  91731

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda

Reviews (403)

My Experience

Doors had to be fixed on the spot while I was picking up vehicle

My Experience

The team went out of their way to do an exceptional job and take care of another scratch on my vehicle, at no additional cost. The team members are professional and cared about my concerns. Staff members are friendly.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My 2nd car being repaired here, Paul, Patty and everyone else very helpful

Customer Service

My Experience

Exelente trabajo y el personal muy amables quedamos muy contentos con el trabajo

Likely to Recommend

Buen servicio

Repair Quality

Muy buen trabajo y personal muy amables.. los recomiendo mucho

Customer Service

Excelente servicio y personal muy amable

My Experience

Likely to Recommend

Without a doubt!

Repair Quality

Customer Service

Patty and Paul are amazing. They went above and beyond for me. If I didn’t know what something meant they didnt make me feel dumb they actually took the time to explain. I didn’t feel rushed. I was updated with the progress and to top it off my car was finished a week before the estimated date. I have no complaints with the customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with the service and the repairs

Customer Service

Excellent experience

My Experience

George & Patty are very nice staff members. I was notified throughout the repairs on how my car was coming along. I was even given an estimated time of finish on the day of, which helped me schedule pickup time, etc.

Likely to Recommend

Repair Quality

Customer Service

Great customer service, and fast service.

Returned Clean

My Experience

Exceptional service! From the front desk (Patty) to the service agent - superb!

Likely to Recommend

Repair Quality

Customer Service

My Experience

District manager John was very persistent in helping me. Paul was very knowledgeable and took time to figure out along with the mechanic what was wrong with my vehicle. Patti was very nice and helpful too. Overall great service from entire team. πŸ‘

My Experience

Staff are always friendly and helpful!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

My Optima is there now, and in good hands

Repair Quality

They repaired my Corolla in a timely manner. Thank you Paul, Patty and the rest of the team

Customer Service

My Experience

I'm very satisfied. From paperwork to finalization, the staff was friendly and helpful. I was also very satisfied with the frequent text messages they sent me regarding the progress. I'm also grateful that they helped me pick up my car earlier than scheduled.

Likely to Recommend

Everything was good.

Repair Quality

This was the most satisfying car repair experience I've ever had. The best part was that they explained the paperwork in a friendly manner, kept me informed of the progress via text, and even completed the repair three days earlier than the scheduled date, which was a great result.

Customer Service

They were so kind.

My Experience

All employees were courteous and confident of their ability to provide me with a best of service and I believe that is exactly what they did. I would recommend to any friends that need the service to go to caliber.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with the employees.

My Experience

Uff todo profesional