Caliber - El Monte - Peck Rd

4.8 (404reviews)
97%
3475 Peck Rd,  El Monte,  CA  91731

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda

Reviews (404)

My Experience

Uff todo profesional

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

The professionalism was good and my car came out perfect. I expected problems but none I could see so far! Would 10/10 recommend!

Customer Service

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Repair Quality

Atencion al cliente muy amables, trabajo excelente y el tiempo menos de lo estimado muchas gracias por el trabajo.

Customer Service

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Repair Quality

Nice, friendly, courteous personal. All 3 people in front office very professional.

Customer Service

Paul very informative. Patty very nice. The 2nd gentleman I don't remember his name very friendly.

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Very good service service

Returned Clean

Translated from Spanish by Carwise
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My Experience

Muy bonito trabajo k asen y muy amables yo lo recomiendo

Likely to Recommend

Repair Quality

Servicio

Customer Service

El servicio y personal

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Repair Quality

Customer Service

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Repair Quality

my backup camera now is not aimed right and the screen shows my license plate in the bottom 1/3.

Customer Service

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Customer Service

My Experience

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Customer Service

Returned Clean

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I would not recommend and I will not use again

Repair Quality

I felt that Caliber Collision was trying to pass off a subpar workmanship to me. Upon first arriving to pick up my vehicle, there was clear indication that the work had not been done in a satisfactory manner. It appeared that the paint department had painted over either dirt or grease and that was coming through. I felt that my vehicle should have been washed prior to being painted. My vehicle had to stay an additional three days for it to be fixed correctly. When we went to pick it up, finally, it still wasn’t done to a satisfactory manner. There was the appearance of an orange peel on the bumper that needed to be sanded down and fixed. There should have been an inspection at some point before notifying me that my car was ready and all of this should have been completed at that point prior to me going to pick up the car. I don’t feel that I should have had to point out errors and poor workmanship. Also, there was overspray on one part of my vehicle. This is all unnecessary and not the standard that I expected from Caliber Collision.

Customer Service

The front office lady was very friendly very inviting. She made me feel at home. From there I worked with Mark and although he was wonderful, he did not always get back to me in that timeframe that he had promised.

Returned Clean

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Repair Quality

Fixed all impacted spots as the agreement

Customer Service

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Returned Clean

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Great service and excellent communication

Repair Quality

Completely satisfied

Customer Service

Mark did a great job and communicating with us letting us know when the vehicle would be ready and the process of it getting done. Thank you again Mark great job.

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Customer Service

Returned Clean

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Customer Service

Great Receptionist very accommodating and friendly, was provided with coffee and water

My Experience

Experience was great, they did an amazing job would definitely recommend them.