Caliber - El Paso - Hondo Pass
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service. Friendly staff. Beautiful repairs. Fantastic service!
Likely to Recommend - 5.0/5.0 -
Fantastic service all around.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car came back fast and in perfect shape, 100% better than how I left it.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication. Looks good (end result) professional staff and really went above and beyond for me
My Experience - 5.0/5.0 -
Customer service was excellent . The worker kept me updated through the whole process and everything went smoohly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was good and rental was taken care of while picking up my vehicle. Have always had a good experience with Caliber. Best in the business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job was excellent and representatives kept me updated at all times. Love Caliber!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the repairs were observed and explained in detail and the reasons for the delay in the repairs, such as having to replace sections of the exhaust system so that it would align with the two exhaust pipes at the rear of the vehicle. I want to thank the entire team that worked on my vehicle, it looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Joey always kept me updated on repairs. He did a great job in customer service! The car looks great.
Likely to Recommend - 5.0/5.0 -
Great customer service and great communication every step of the way! Thank you Joey!
Repair Quality - 5.0/5.0 -
Joey did an excellent job keeping me informed and always on top of answering any questions I had. We received the car earlier than expected. Thank you!
Customer Service - 5.0/5.0 -
Joey did an excellent job in customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just appreciate the speed and care given to my vehicle and the conscientiousness of the people employed, especially Omar.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend for sure
Repair Quality - 5.0/5.0 -
I was very satisfied with the quality of work I received. Omar was very knowledgeable and cared for the needs I had for my vehicle in a very timely manner.
Customer Service - 5.0/5.0 -
Very satisfied with quality of work.
Returned Clean
My Experience - 5.0/5.0 -
I liked that I received communication throughout the repair of the vehicle with updates.
My Experience - 5.0/5.0 -
My service writer, Jose Montes was very professional and considerate with my time during service of my vehicle. He also kept me very informed of all progress and glitches, which occurred during the service period. Everyone at the office, were prompt and courteous to serve me, when I would go in to speak with J. Montes. My time was stressless and at ease during service. Thank you Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From beginning to the end, the process was smooth. Everything done in a very timely matter as always I am a satisfied customer. This is my second time using caliber collision, and I am a satisfied customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We appreciate that the repairs were completed 4 days early, thank you.
My Experience - 5.0/5.0 -
Quick repair and awesome Service what’s not to like!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs didn't take too long, and customer service was absolutely outstanding. 10/10 would use again