Caliber - El Paso - Hondo Pass
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You guys were amazing, hands down. Kept me updated on my car ever since I dropped it off. Thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
That by far was the worst experience with having a vehicle repaired. I went up there twice to find that there were issues both times. Just to pick it up with the same flaws I pointed out the previous time. The gentleman assigned to the vehicle kept saying the technicians don't care that's the best they can do and he just writes estimates. I would never recommend this establishment to anyone and I will also let USAA know just displeased I am in the hopes they send there customers elsewhere.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
One of the worst experiences I've had with a USAA referred company
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really my friendly staff
Customer Service - 5.0/5.0 -
Answered all my questions
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job was well done but there was a paint stain on the seat as well as used cleaning products left under the seat.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The job was well done but there was tape residue on the windshield that collects dust in a square shape.
Customer Service - 4.0/5.0 -
I had to call a few times to get updates.