Caliber - El Paso - Hondo Pass
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
All staff was helpful and their service was excellent.
My Experience - 5.0/5.0 -
Customer Service were amazingly outstanding, very courteous and professional at all times. Alex and Rey, too include the front desk service were AWESOME! I was informed on a daily manner and for me being a nit-picky person, the outcome of the repair was professional done. Knowing that the repair has a lifetime warranty, I feel relieved and not too worried that if I should have any issues later with the repair, I would be ablessed to take it back. Overall, from a rating from 1 thru 10, 1 being the worst and 10 bring the greatest, I rate the service a 10 and above. Thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Wish the bumpers that were replaced had more gloss
Customer Service - 5.0/5.0 -
Very professional at all times, front desk and Alex and Rey. Wish all customer service support have the same professionalism. Rental car arraignment was easy between Enterprise rent a car and
My Experience - 5.0/5.0 -
I was going to go to a local repair shop but I am glad I went with Caliber Collision. Your place is very professional, I didn't know places like that existed in the vehicle repair industry. My agent Ray did a great job. I will not go to any other place anymore. Thank you all, I am truly satisfied. My car looks like nothing at all happened.
Likely to Recommend - 5.0/5.0 -
I already have recommended this shop
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service render was world class. I will recommned your service to friends and family!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great experience. Everyone was fantastic. Car looks wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Las Cruces Office was very behind and I had to wait for over an hour for my intial estimate. But Hondo Pass El Paso office was very organized and effecient.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service provided by Caliber employees. Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. They did a wonderful job on my car and they kept me informed throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ray was really great and always available to answer questions, which we really appreciated. Would recommend to someone in the future.
My Experience - 0.0/5.0 -
Instead of 3 or 4 days it took nine days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
110!! They went above and beyond! Wonderful!!