Caliber - El Paso - Hondo Pass

4.8 (5,367reviews)
95%
4550 Hondo Pass Avenue,  El Paso,  TX  79904

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,367)

Likely to Recommend

Repair Quality

Customer Service

From the beginning trying to schedule an appointment was horrible. No callbacks, rescheduled the night before, being laughed at.

My Experience

Adrain at Caliber did an amazing job of reaching and exceeding my expectations by providing the quality repair that my vehicle needed. -Thank you Caliber

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Not very comfortable that they will take care of my almost brand new car to repair it. If I had a 10 - 15 year old car I'm sure it would be fine.

Repair Quality

I rarely got updates unless I called even though I was signed up text updates.

Customer Service

Again only after I started calling to inquire about my car did they respond with some customer service that made me feel like I was a customer.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

we truly are thankful for everything . I was amazed at how easy they made it for us. I was so happy with the delivery of my SUV and your rep was so polite and curtesy ... I truly will be recommending your business . thank you so much for fixing my SUV . I feel safe and it rides like to brand new thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Finished ahead of time. Excellent job.