Caliber - El Paso - Hondo Pass
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done job
Customer Service - 5.0/5.0 -
Very well done job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My vehicle looks brand new
Repair Quality - 5.0/5.0 -
They repaired my vehicle and it was done before they said
Customer Service - 5.0/5.0 -
Staff was very nice and helpful
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was so happy to get my Honda back good as new. The time that it took for the repairs was very reasonable. The work looks amazing! Joey Montes took excellent care of me. He was very friendly and approable. He made the process easy and painless. Joey kept me updated with everything being done to my care. He gave me sufficient notice to plan for a pick up time as well. His customer service was second to none. Thank you Caliber team!
Likely to Recommend - 5.0/5.0 -
My vehicle was left looking good as new. Staff paid very close attention to detail. Joey exemplified great customer service. He kept me updated often and was always available to answer questions. My car was returned to me in a very reasonable amount of time.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was professional and friendly. Omar and Chloe went out of their way to assist me, as did the front desk staff. Tony was also available to answer questions. The relationship they have with Enterprise is great as it made it easy to rent and return the rental vehicle. Everything was very much appreciated.
Likely to Recommend - 5.0/5.0 -
One of my daughters moved to Boston, and she was just telling me she wishes there was a Caliber Collision where she lives because she always appreciated the service.
Repair Quality - 5.0/5.0 -
Omar and Chloe were great!
Customer Service - 4.5/5.0 -
They need more help with phones and customers. They seem to be short handed. But the staff at the front desk were very helpful and friendly when they were there.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team and excellent job done on the Honda, thanks to all and the team that we can't see at the back shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone who helped me between Anthony, the girls at the front desk and the man who was sent to pick me up due to me not having a ride was very helpful and kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I totally recommend Caliber Collision there very professional, they kept me informed along the way and my car was completed in a timely manner and it looks great, thanks for a job well done!
My Experience - 5.0/5.0 -
Great from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is my second time using this location for repair to my Lexus and I trust their work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was great and my car was ready within a week which was awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was really awesome, it was more than reasonably priced, and it was so nice and fast. I was very very pleasantly surprised. I’m definitely recommending this shop to everyone that I know.