Caliber - El Paso - Ih-10
In operation 29 years, 16 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good job with my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and very professional staff from the point when I first called on the phone and spoke to Rita. To our service advisor Alan. They were both very courteous and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much! Service was amazing and I can’t believe my paint is so well matched it’s not a common color and you guys did absolutely amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication of progress was excellent, experience was made easy and looks very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to Ricardo nice person and always there for me
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ricardo showed great customer service, very responsive and always helpful. They were on top of everything; I didn’t have to worry about a thing. Excellent work
Likely to Recommend - 5.0/5.0 -
Will definitely recommend it
Repair Quality - 5.0/5.0 -
Excellent workmanship and great customer service. Very satisfied with the outcome of my vehicle
Customer Service - 5.0/5.0 -
Great customer service. Ricardo covered all aspects
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ricardo and the whole team were excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ricardo and the repair staff were excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Naomi and her team at the Las Cruces location made the process very swift and painless eventhough the vehicle needed to be transported to the El Paso location. Naomi was very kind and made me feel welcome. Ricardo at the El Paso location kept me apprised everyday. He even let me know when the vehicle was headed back to Las Cruces so I knew when it would be ready for pick up and make arrangements. Thank you so much to both teams both locations! You all were super kind and helpful!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
They forgot to put the seal on the windshield and i need to take my car back to have that fixed and there was a part that was not put in place correctly and was loose i was able to just pick it up and the part came off (had to snap it back in place) and on the left side of the driver side on the door the paint is messed up it looks like a stain but when i washed my car it did not come off(i did not notice it when i picked up my car because it was dirty and it was super windy when i was checking it so i couldn’t see it well) and it looks and feels like the paint was damaged since it feels rough and not smooth like the rest of the car and that was not there before
Customer Service - 5.0/5.0 -
Everyone was very nice
My Experience - 5.0/5.0 -
I was very happy with the results of your work. Thank you for the daily updates on the repairs.DJ Brown was my service advisor and he was very helpful and courteous. I will recommend your business to people I know. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and well done job. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hello, this is Zacarias Gonzalez one of the owners to the 2018 Hyundai Elantra. I was very satisfied with the repairs on the vehicle and the updates that occurred while the repairs were being done. I am very glad with the service that was provided, your staff is amazing and kept me comfortable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You have amazing people working at Caliber Collison. They keep you informed on the process of the vehicle and how the repairs were going. I felt confident they were taking care of my car.
Customer Service - 5.0/5.0 -
They greeted me with kindness and enthusiasm and were very forthcoming when the vehicle would be ready.
Likely to Recommend - 5.0/5.0 -
good job
Repair Quality - 5.0/5.0 -
good job
Customer Service - 5.0/5.0 -
professional