Caliber - El Paso - Ih-10

4.8 (5,858reviews)
98%
6830 Gateway East,  El Paso,  TX  79915

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,858)

Likely to Recommend

good job

Repair Quality

good job

Customer Service

professional

My Experience

I am so happy with Caliber Collision. Adan did an outstanding job on my Chevy Silverado. The service and the repairs were excellent. My truck looks brand new. If I ever need your services again I will gladly go see you. Thank you!

Likely to Recommend

It's a great experience!

Repair Quality

Adan provided me with excellent service on the repairs for my vehicle. He kept me posted on the progress which I really appreciate. I was very happy after receiving my vehicle. It looked like new. The impact was not visible. I will definitely be recommending Caliber Collision. Thank you!

Customer Service

Excellent!

Likely to Recommend

Repair Quality

Ricardo was great

Customer Service

Ricardo was great

My Experience

Was very impressed with the time replacing my bumper. Keeping me informed, by texting me. And staff very professional and courteous. Would recommend Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My mechanic was extremely helpful and communicated wonderfully with me on everything going on with the process. Finished product looked great and very well put together.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely

Repair Quality

Quality service, quality service man. Extremely satisfied.

Customer Service

Excellent program you all have going there.

My Experience

Excellent customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service advisor Humberto Ordonez was very helpful from the beginning to the end. I am very happy with the repairs to my car and would recommend Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

My Experience

10/10 did amazing job & they kept me updated!

Likely to Recommend

Repair Quality

Truly did everything perfectly & my truck looks as new!! Recommend & Ricardo did amazing to keep me updated & also had my truck ready to go just in time to return my rental

Customer Service

Returned Clean

My Experience

Mr. JD was very professional throughout this whole process and the caliber collision team. They always answered my questions with confidence and quickness. All in all I’d rate this experience a 10/10 and my car came out looking great. Thank you guys again !

Likely to Recommend

Repair Quality

Jd is the man ! He handled everything very professionally and the swiftness but also made sure your job was done right !

Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Fue muy rapido y bien echo. Estoy confirmed con El trabajo

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend

Repair Quality

I had a really good ans straight forward experience. They guided me thorugh the prepair process and always kwpt me updated about my car repairs

Customer Service

They were great

Returned Clean

My Experience

I’m so surprise the car was done so fast, I should of bring it the last time I had an accident. I will recommend this place to all my friend. I’m very satisfied with the service. I also love the fact that I was aware of everything since day 1.

Likely to Recommend

Repair Quality

The car came back brand new very please with the result

Customer Service

First time using this place and I’m very happy with the result.

My Experience

Your teams were very professional and accommodating by keeping me informed of the progress of the repairs. I have done business with you all in the past and that is the reason I returned Great Job Cruces and El Paso

Likely to Recommend

Work that’s complete is a job well done

Repair Quality

Customer Service

Not pleased that they have not sent my front license plate holder from El Paso to Las Cruces so they can install it for me it’s been 10 days and my records show it was ordered for installation during repair work

Likely to Recommend

Repair Quality

Caliber collision made my car being fixed a very easy process

Customer Service

Great customer service, they called me to keep me notified of the progress of my car

Likely to Recommend

Repair Quality

Customer Service