Caliber - El Paso - Ih-10

4.9 (5,836reviews)
98%
6830 Gateway East,  El Paso,  TX  79915

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,836)

Likely to Recommend

I will highly recommend Caliber for car repairs

Repair Quality

Excellent customer service team and was kept up to date on the status of the repairs on my car. From the first call with Rita to Adan I knew it was the right choice for my car repair.

Customer Service

Rita was incredible informative on the process.

Returned Clean

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Returned Clean

My Experience

Updates were great. 👍 step by step keeping us informed it was great

My Experience

DJ was so helpful in keeping us updated on the progress of my vehicle. Also, assisted in any questions we had. When I picked up my car he explained the warranty and fixes the did to my vehicle in careful detail which was greatly appreciated!

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I would highly recommend you guys you guys are outstanding in your communication and in your customer service

Repair Quality

People were awesome there at the caliber on Gateway. Great experience awesome job very professional and handling my situation. Very happy with caliber. Highly recommend recommended.

Customer Service

Great customer service outstanding give them 1000

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Repair Quality

Customer Service

My Experience

My Experience

They did a good job on car even went above and beyond and polished the trunk of the car! Nice people great customer service.

My Experience

Friendly and sent timely updates, cleaned car was appreciated.

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My Experience

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Returned Clean

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My Experience

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Customer Service

Likely to Recommend

Up front with everything and went the extra mile

Repair Quality

Adan explained e c erything in detail and kept me informed during the repairs.

Customer Service

From the receptionist to the service technician was excellent.

My Experience

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I appreciate the communication that was maintained throughout the process. All the staff that we dealt with was professional.

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My Experience

Likely to Recommend

Repair Quality

Repairs took a little longer than expected, was told that car was being power washed and polished and my car was turned in to me dusty and dirty on the outside. Over all collision was repaired and car looks as it had never been hit!! Would other again

Customer Service