Caliber - El Paso Mesa
In operation 29 years, 16 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They got our baby and fixed her up and left her looking better than before and they were prompt about it! Love this place!
Customer Service - 5.0/5.0 -
The members were great and explained every step!
Returned Clean
My Experience - 5.0/5.0 -
I had such a great experience with my service advisor , John. They got my car fixed and looking amazing a whole week earlier than expected. Throughout the entire process, they kept me updated and made sure I always knew what was going on, which gave me peace of mind. On top of that, John was incredibly kind, patient, and genuinely cared about helping me. After a stressful situation, that level of compassion really meant a lot. I’m so grateful for him and his team and would absolutely recommend them to anyone needing service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I’ve used caliber in the past and had no problems. This was a rush job with poor quality work.
Repair Quality - 1.0/5.0 -
Sensor in the back was not installed correctly . I went back and was told they could not fix it because here boss has to be called. The next day the brake sensor fell off so I could not back up the car
Customer Service - 3.5/5.0 -
Everyone was generally pleasant
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision was a great experience for my vehicle needs! Cynthia our service advisor was patient, and understanding! She got our vehicle ready promptly and as promised! We received a clean and working vehicle! Top of the line service! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! Customer care was amazing, top of the line advisor Cynthia! Excellent communication! Vehicle was returned and ready on time! Washed and working great! Top tier service all around!!!
Customer Service - 5.0/5.0 -
Cynthia was top of the line! Amazing service!
Returned Clean
My Experience - 5.0/5.0 -
John F. did an amazing job and kept us updated the whole way. Our vehicle was completed a week ahead of schedule and we cannot be more grateful. Best experience I've ever had!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. My car was ready before the expected date and daily updates were given by friendly staff. Excellent work! Thank you 😊
My Experience - 5.0/5.0 -
First was greeted as soon as I came in. John went over the car with me step by step with what needs to be repaired. John texted me every other day with updates. In fact the repairs were completed was far a head of the original date. Which I loved. John went over all completed work done with me ana to to it off they cleaned my car. What a blessing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There is 2 sensor no working Internal weder Proximiti sensor
Likely to Recommend - 5.0/5.0 -
Excelente servicio!!!
Repair Quality - 5.0/5.0 -
Excelente servicio!!!
Customer Service - 5.0/5.0 -
Se portaron extraordinariamente bien, en especial el Sr. Jhon, quien siempre fue muy atento.
My Experience - 0.0/5.0 -
The truck looks outstanding, but service rider Cynthia Bernal is a horrible woman. She's not customer friendly at all and I will reconsider next week need body work repairs done. She took over a month to get an invoice after I asked for numerous times send it prior to work being completed. The day of completion she hounded myself and our accounts payable clerkfor the money. On day of completion I still didn't have an invoice until I asked yet again. She started threatening storage fees. Cynthia is a horrible, horrible woman
My Experience - 5.0/5.0 -
Loved how I was treated and how my car was fixed.. thank you
My Experience - 5.0/5.0 -
The consultant was super helpful and transparent, car was finished ahead of schedule, the whole process was made very easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
One of your tec stole my GPS, what do you want to tell about your service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect, John explained with details and photos, what was done to my car. Showed what was fixed, under the hood and on the outside. The car looks great. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was really fast! Estimated delivery was 2 weeks but we got it back after 1 week. We liked that they gave us frequent updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John was very helpful! Our car had a 2 week estimated delivery and they had it one week early. Thank you !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Las Cruces... enjoy working with the lead gentleman; I think his name is Todd? He knows the business inside and out.
Customer Service - 5.0/5.0 -
Enjoyable working with the lead gentleman I think his name is Todd.