Caliber - El Paso Mesa

4.8 (6,540reviews)
96%
5330 North Mesa St,  El Paso,  TX  79912

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,540)

Likely to Recommend

Repair Quality

Perfect, John explained with details and photos, what was done to my car. Showed what was fixed, under the hood and on the outside. The car looks great. Thank you.

Customer Service

Returned Clean

My Experience

Service was really fast! Estimated delivery was 2 weeks but we got it back after 1 week. We liked that they gave us frequent updates

Likely to Recommend

Repair Quality

John was very helpful! Our car had a 2 week estimated delivery and they had it one week early. Thank you !

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Las Cruces... enjoy working with the lead gentleman; I think his name is Todd? He knows the business inside and out.

Customer Service

Enjoyable working with the lead gentleman I think his name is Todd.

My Experience

The service is excelent Cynthia was pretty helpful

Likely to Recommend

Repair Quality

Cynthia was very helpful

Customer Service

Returned Clean

My Experience

Israel and Todd were courteous, professional, communicated well and promptly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ist thing first the customer service was superb. Cynthia and her team was awesome. My wife and I was really amazed the way it came out. My baby is back and fully operational. I appreciate you guys time.

Likely to Recommend

Repair Quality

Very satisfying outcome thank you

Customer Service

Hats off on Cynthia 🍾🍾🍾❤️🙏

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The vehicle was ready on time

Customer Service

The texting feature was great to keep me informed and updated

Returned Clean

Likely to Recommend

Repair Quality

It was fast and organized

Customer Service

Returned Clean

My Experience

I brought me a Mercedes in for two large dings in separate doors. John fulcher was my excellentattendant and assured me the car would come back quickly. We were able to retrieve the car within 48 hours completely repaired and under bid. I would use Caliber again.

My Experience

Likely to Recommend

Repair Quality

Only negative was finding restaurant advertisements in my car which has me thinking they used it for a food run. Otherwise they did a good job. Looks like new

Customer Service

Likely to Recommend

Repair Quality

Todd and John were very helpful.

Customer Service

Returned Clean

My Experience

So far it looks good and I think they did a great job fixing it. I don’t know but some tools went missing don’t know how took them i don’t think your people took them. But thinks for the good job on it Enoch

Likely to Recommend

Repair Quality

They did a great job on the car. The paint looks great, the trunk lid looks great and the bumper looks great. The only thing that was missing was the 2 tooled was missing, but I guess someone needed them more than me. I don’t think anyone of your employees got them. If I need anything I will let you know. Thanks have a great day. Enoch

Customer Service

They did a great job on the car. The paint looks great, the trunk lid looks great and the bumper looks great. The only thing that was missing was the 2 tooled was missing, but I guess someone needed them more than me. I don’t think anyone of your employees got them. If I need anything I will let you know. Thanks have a great day. Enoch

My Experience

I was treated with professionalism and actual customer service which is rare in today's society. I appreciate not only the constant communication but the concern for making sure that my repair was done correctly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I felt you were completely professional, and went above and beyond in helping us with our car. From this experience, and one other with my husband‘s Volvo last year, you have earned our business from here on out.

My Experience

Huge thanks to Caliber Collision—my car looks incredible. The finish is flawless, and everything came out better than I expected. Really impressed with the quality of their work. —Ingrid Dohrmann

My Experience

This is the second time I've had to Caliber and I'm satisfied with their service.