Caliber - El Paso Mesa

4.8 (6,517reviews)
96%
5330 North Mesa St,  El Paso,  TX  79912

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,517)

My Experience

I took my car in on Monday June 22, 2026. John explained the process clearly and inspected the damage. He said it would take about a week to repair. Caliber Collision sent me regular texts on the status of work and I collected my car Thursday June 25, four days early. It was a great experience getting the repair done at the Mesa Street location. Thanks very much to your team.

Likely to Recommend

Repair Quality

I had submitted my comments earlier. Thanks for a good repair experience and completing the work ahead of schedule.

Customer Service

My Experience

Excellent work. Loved the daily update texts sometimes two.

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Repair Quality

Customer Service

My Experience

The entire customer experience, service, and repair of my vehicle was exemplary and more than I could have expected. The personnel at this Caliber Collision are also very professional and helpful.

My Experience

My Experience

Efficient. Great customer service

My Experience

Cynthia was very knowledgeable and helpful. My was ready quicker then I expected. Great job to the Caliber Team.

My Experience

Great service. I love the communication given on the vehicle. An excellent job was done on the work on my Honda. John Fulcher was informative and courteous.

Likely to Recommend

I would highly recommend them.

Repair Quality

I am completely satisfied with the service I received from Caliber Collision.

Customer Service

The customer service is world class and I am completely satisfied.

My Experience

I had a great experience throughout the entire process. The repairs were completed quickly, and I was particularly impressed with how efficient the communication was from start to finish. Additionally, the customer service I received was friendly and professional, which made a stressful situation much easier to manage.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

It looks fantastic

Customer Service

Everyone was polite, patient, courteous, and very professional..

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job

Customer Service

John was very knowledgeable and helpful

Returned Clean

My Experience

My advisor, John, was extremely helpful and diligent about communicating every aspect of the process necessary to complete the repairs correctly.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

I couldn’t be happier with the service I received at Caliber Collision. Working with John was an outstanding experience. He was professional, friendly, and kept me updated every step of the way. He made a stressful situation so much easier, and my Mustang looks amazing. Thank you, John, for the excellent workmanship, clear communication, and exceptional customer service. I truly appreciate everything you did and would gladly recommend both you and Caliber Collision to my family and friends.

My Experience

The repairs were done in a timely and professional manner. We were informed regularly on the progress. It was delivered days before the proposed date. Very satisfied!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Overall great experience and very fast service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean