Caliber - El Paso Mesa

4.8 (6,517reviews)
96%
5330 North Mesa St,  El Paso,  TX  79912

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,517)

My Experience

Everything was great. Excellent service, excellent communication, excellent technical quality of the repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cynthia went out of her way to provide exclusive service. Thank you, Cynthia. My car looks great!

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Repair Quality

I really appreciated that I received texted every step of where in the process my car was at. Great job and thank you John

Customer Service

Great work and communication

Returned Clean

My Experience

I’ve never been in an accident and needed my car repaired. I was so nervous and anxious and Caliber Collision was amazing, walked me through everything and repaired my car with utter perfection. They even detailed it when they finished. You guys are amazing. Thank you!!

My Experience

We are very satisfied with the service Calliber Collision provided. Cynthia was amazing. She made sure all our questions/ concerns were answered. It really gave us peace of mind since our van needed extensive repair. She went above and beyond; thank you!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Minor buffing needed when picking up my vehicle and wheel well cover clips not installed properly.

Customer Service

Returned Clean

My Experience

We are excited that you were completely satisfied with your recent repair experience with us. We'd appreciate hearing any thoughts you might have on your Caliber Collision experience that we can pass along to our team as a job well done. JANIE (CHEVROLET owner

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Repair Quality

Customer Service

My Experience

Attention to customer was #1 goal. Did an excellent repair work and paperwork was prepping a timely manner to avoid any delays. Service rep was always phone call away for any questions.

Likely to Recommend

Been twice and both times great service

Repair Quality

Excellent customer service

Customer Service

Highly attentive

Returned Clean

My Experience

Yes, I dropped off my vehicle with John, he was a very helpful professional. He has excellent work ethics, is reliable, trustworthy and confident in what he says. He carries himself with much integrity, they don’t make them like that anymore.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

All went perfectly. Car is like new and we are very satisfied. The communication throughout the process was excellent.

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Repair Quality

Customer Service

My Experience

I was very pleased with the service we received from our advisor John. Additionally the turn around time for the repair of our vehicle was impressive. I would definitely recommend caliber to anyone needing body shop repair services.

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Repair Quality

Customer Service

John was great and made everything easy.

Returned Clean

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My Experience

Great customer service. My truck looks brand new.Thank you so much.

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Repair Quality

Excellent in all phases. Thank you.

Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Yes Thay Do Very good but thay just changed way too much... And Then some Body take my jump starter out from under The Driver sit where I let it become my car Battery dies every July Iam a 🚚 Truck driver

My Experience

Professional. Friendly. Notified of repair progress on my car on a daily basis. Answered and explained any of my concerns/questions. Overall very satified.