Caliber - El Paso Mesa

4.8 (6,535reviews)
96%
5330 North Mesa St,  El Paso,  TX  79912

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,535)

My Experience

Israel was great to work with. He kept me appraised on everything that was being done and they got my car back to me in a week. It looks great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excelente servicio.y excelente atención, quede muy satisfecho con el trabajo realizado a mi ford escape.

Likely to Recommend

Lo recomiendo al 100 por ciento ,por su eficacia y su amable atención

Repair Quality

Estoy muy satisfecho con el trabajo realizado a mi ford escape,y me lo repararon muy rapido,muchas gracias.

Customer Service

Todas las personas que ahí laborando, se portaron muy amables,y me atendieron muy rapido,muchas gracias.

Returned Clean

My Experience

The team did an amazing job. Excellent service. Got it done super quick. A special thanks to John who made me feel valued. He is super nice with a great sense of humor. Thank you

Likely to Recommend

I would definitely recommend Calibur Collision

Repair Quality

Everyone was super nice and willing to work with me. John was super helpful as well as nice with such a great personality

Customer Service

Totally satisfied Amazing work

My Experience

Trabajo excelente,

Likely to Recommend

Repair Quality

Customer Service

My Experience

John was amazing and kept me updated through the whole process and the delivered my vehicle to my house. This has been so stressful but John and caliber collision made it better. I can’t thank you guys enough and especially John, he deserves a raise.

Likely to Recommend

Repair Quality

Very satisfied, everything was fixed on my car and I couldn’t be happier. John was great.

Customer Service

John kept me informed the entire time and got my car back sooner than I had expected.

Returned Clean

My Experience

Excellent service and attention

Likely to Recommend

Repair Quality

Excellent work and attention

Customer Service

Likely to Recommend

Definitely

Repair Quality

Customer Service

Great job

Returned Clean

My Experience

I am fully satisfied with the services provided. I received my car one day earlier than the estimated delivery date, which was a pleasant surprise. I especially appreciated the excellent communication—the service status updates were clear, timely, and very helpful. Overall, a great experience.  

Likely to Recommend

Repair Quality

I am fully satisfied with the services provided. I received my car one day earlier than the estimated delivery date, which was a pleasant surprise. I especially appreciated the excellent communication—the service status updates were clear, timely, and very helpful. Overall, a great experience.

Customer Service

I am fully satisfied with the services provided. I received my car one day earlier than the estimated delivery date, which was a pleasant surprise. I especially appreciated the excellent communication—the service status updates were clear, timely, and very helpful. Overall, a great experience.

Returned Clean

My Experience

Very happy with the professionalism and repair work.

My Experience

Really do appreciate Cynthia. She kept communication with me through out the whole process while my vehicle was being worked on. She made the whole process so much more easier. Really grateful for her service.

Likely to Recommend

Repair Quality

I’d give a rating of 11 if I could.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good work, and riggt on time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was horrible dealing with an accident that was not my fault and that put my world into a bad situation. But the best part of the whole situation was having caliber collision. I’m not trying to make it out to more than it was but they were great! Kept me posted the whole time and did all they could to make the experience better! Thank you!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No yet. The missaligment was not fixed. Probably because it was not tested. Other than that, very good service. I will return on Friday and I was told it will be fixed.

Likely to Recommend

Repair Quality

Thank you Caliper for being professional.

Customer Service

Returned Clean

My Experience

I was informed every day of the progress and it was ready a day before the estimated date for completion. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Excellent attention and I was kept informed every day of the progress! Thank you!

Returned Clean