Caliber - El Paso - West
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mr. Muñoz was a great advisor. He was very knowledgeable and answered all our concerns. He guided us through the entire process and kept us up to date on ongoing repairs. The process was seamless and headache free which is something very rare when repairing a car.
Customer Service - 5.0/5.0 -
Mr. Muñoz was a great advisor. He was very knowledgeable and answered all our concerns. He guided us through the entire process and kept us up to date on ongoing repairs. The process was seamless and headache free which is something very rare when repairing a car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast, friendly, and highly professional.
Returned Clean
My Experience - 5.0/5.0 -
Very helpful and polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Also great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you they did a very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was great and they always kept me informed with process
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
They did a good job on the repairs but overall took a long time and communication was not as frequent as other times. I had to call them to get updates. They called on a Friday when vehicle was ready but did not leave message, so I called them 4 days later only to find my vehicle had been ready since Friday. Also, they put on more miles on the truck than their report stated. Our vehicle app tracks mileage and gas.
Customer Service - 2.0/5.0 -
I felt like I was the one reaching out because they were not communicating updates in a timely manner. Also, there were two times I received mixed information
Returned Clean
My Experience - 5.0/5.0 -
Isaac was super helpful knowledgeable and did everything in timely manner. I also appreciated the constant updates I was never wondering about anything. Great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The adjuster and front office just gave the vibe they didn't really care for my business or to really help. Just going through the motions. Didn't feel like a valued customer
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very well done on all fronts. I am so glad I had my car repaired through Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was like always, very good. We are still waiting on a part.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Summarizing my experience with Calliber collision in 4 words: Speed-Quality-excellent service. Thank you!
My Experience - 5.0/5.0 -
Thanks your very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Overall it an ok repair but I can still spot some imperfection from the paint job they did
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service