Caliber - El Paso - West
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Marc did an absolutely fantastic job with customer service and your team did a beautiful job of restoring my ride. Definitely recommend this place to others. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with their service and communication
My Experience - 5.0/5.0 -
Jessica was very professional, I appreciate her always keeping me updated on my car as it was getting fixed
Likely to Recommend - 0.5/5.0 -
Never, this place is an absolute nightmare!
Repair Quality - 0.5/5.0 -
The cost is outrageous, they don't tell you the fees!
Customer Service - 0.5/5.0 -
They didn't inform me of having to pay 500 dollars before I brought in my vehicle. This place is terrible.
My Experience - 5.0/5.0 -
Thank you for being so nice & extra caring throughout the entire process!! :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent staff!!
Customer Service - 5.0/5.0 -
My advisor was very thorough!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have no complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was amazing. Jessica helped all the time and kept me updated on every detail being done on my car. Thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great. I really liked getting update text on my car and having it ready the day they said it would be ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Vechile was ready on the day promised. They had installed the bumper slightly off center, but when I took the vehicle back to the shop to get the issue resolved they were good in getting it resolved and back to me as quickly as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excelente trabajo y trato a los clientes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They got the job done in 10 days, I was thinking it would take longer. Excellent professional service.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
The customer service was great but they didn't check their work before trying to release it to me.
My Experience - 5.0/5.0 -
Awesome customer service, and very surprised with the end results. Loved my car it looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks awesome, and new. Thanks for being so professional
Customer Service - 5.0/5.0 -
Excellent and fast and I received several updates