Caliber - El Paso - West
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication from Gio was great and always honest
Customer Service - 5.0/5.0 -
Again Gio was great at letting me know what the process was and updating me
Returned Clean
Likely to Recommend - 4.5/5.0 -
I will raise this to a 10 after my concerns are addressed.
Repair Quality - 3.5/5.0 -
The job is not complete as there is a part on back order. The bed of the truck is a bit out of alignment. The rear fender flare is popping out with the unreliable two sided tape used. Other than that, the area where the damage was looks good. I do expect my truck to be brought back to normal, once the part is in and the rework is complete. I will update my review after that occurs.
Customer Service - 4.5/5.0 -
Gio listened to my concerns at the beginning of the work, and after I picked it up. He has always been professional. I am hoping that he follows up on my concerns, however.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was courteous and very professional. I received updates daily and my car was ready sooner than was expected
My Experience - 5.0/5.0 -
Good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Marc was the person who helped me. He was great! He was good at communicating made sure I understood everything and let me know of all updates that were happening. The guys did an awesome job! I was very surprised at the job. Will def recommend this place to my family/friends. Thank you so much for bringing my car back to life!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hicieron un muy buen trabajo
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate Mark for keeping me updates with each process. I will highly recommend Caliber Collision to anyone who has an issue with their vehicle. Very convenient and very professional! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied with the service. They kept me updated on the progress of my car.
Customer Service - 5.0/5.0 -
They did awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job, team was very professional