Caliber - El Paso - West
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was courteous and extremely helpful. Everything went smoothly and the work on my truck was completed in a timely manner.
My Experience - 5.0/5.0 -
My car looks better than when we bought it. Amazing workmanship. Considering all the damage from the hail storm I was afraid that it couldn't be made new again. I was wrong, it's perfect!
Likely to Recommend - 5.0/5.0 -
I posted a recommendation on Nextdoor.com
Repair Quality - 5.0/5.0 -
I posted my very positive experience with Caliber Collision on Nextdoor.com
Customer Service - 5.0/5.0 -
Very attentive and kept me up to date on the progress.
Returned Clean
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
I really want to thank Caliber Collison for the outstanding job they did on my truck, I was very pleased with the way my truck was returned to me, you can't tell that it was ever damaged. I appreciate the text keeping me updated, Thank you again, and I will always recommend your business to all my co-workers. Thank you.
Likely to Recommend - 5.0/5.0 -
Not only will I recommend Caliber Collison, but I already have.
Repair Quality - 5.0/5.0 -
I was very pleased with the way my truck turned out, I would like to thank the friendly staff at Caliber Collison for their excellent service.
Customer Service - 5.0/5.0 -
Their positive attitude, and great personality, made me feel welcomed, and at eased.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really liked the text updates on my repair I liked that I was in the know during the whole process
Customer Service - 5.0/5.0 -
Super helpful and kind
My Experience - 5.0/5.0 -
Excellent communication daily by text messages, kept us updated. Gio also communicated he was going to be out of office. Our experience has been extraordinary with Gio, he loves his customers is always available, or would call back. GIO is a great asset to your company! We have our tonneau pending so that was the only setback.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Geo was very professional and stayed in touch with us the whole way
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed with the communication and the work on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very attentive in keeping me updated on the repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just want to say you guys are the best. Excellent customer service. I will definitely recommend you guys with friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall great experience. Marc my service advisor was extremely helpful throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Three days and still some minor work not done well. They said it would take another two days if I wanted them to fix it. Not right.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Took three days and they did not completely fix everything. Some minor scratch still there. They said they could fix it if I left my car another two days. I was already inconvenienced for three days so not about to do that. I expect everything to be fixed the first time around.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve gotten repaired with caliber before and it’s the only shop I recommend and would go to
Repair Quality - 5.0/5.0 -
Looks like nothing happened! And the damage was terrible!
Customer Service - 5.0/5.0 -
Mark kept me up to date with everything and was extremely helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic customer service
Returned Clean
My Experience - 5.0/5.0 -
The staff at Calliber Collision went above and beyond to repair my car and make it look as if nothing had happened to it. I appreciated the regular updates and thrilled that it was ready early! Thank you especially to Giovanni.
Likely to Recommend - 5.0/5.0 -
The Caliber Collision location on Modesta has the best service.
Repair Quality - 5.0/5.0 -
The staff went above and beyond to repair my car a quickly as possible. The constant updates were extremely appreciated.
Customer Service - 5.0/5.0 -
My car looks like there was never any damage done. The headlights were even scrubbed. I was very appreciative of that extra care.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful! Well done. Thank you
Customer Service - 5.0/5.0 -
Could not have been better!
Returned Clean
My Experience - 5.0/5.0 -
Very professional and informative I really appreciate it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very thorough and professional staff
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was amazing they handled everything very well no hassel they kept me inform along the whole process and kept me updated on the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Over priced
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good service. Personnel wer all helpful, informative and caring.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gio did a great job with everything and communication, he’s the main reason why I wanted to come back to Calliber collision when the vehicle got hit.
Customer Service - 5.0/5.0 -
Gio is wonderful with costumer service and very responsive, he always keeps you updated and I couldn’t have asked for anyone better.