Caliber - El Paso - West
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I just didn’t like that it was not matching the first time and I had to go back a second time. It was inconvenient.
Customer Service - 5.0/5.0 -
Every person I spoke with was very helpful and accommodating.
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber Collision was very nice and professional. They kept me informed of the progress of my repairs and asked if I had any questions. I will definitely recommend Caliber Collision to my family and friends.
My Experience - 5.0/5.0 -
Thank you, for being on top of things and I appreciate the details that Jessica would keep us up to date. The car looks great and feels like new. Very professional and courteous with us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Especially appreciated the service provided by Jessica
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was good and quicker than expected! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new and repair done quickly
Customer Service - 5.0/5.0 -
Courteous and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
My wife’s vehicle was the one in the accident but yet I am the one that keeps getting the updates and text. Another issue was not being aware that our vehicle was being towed out of state to another shop without our permission. When I called back to ask why my wife wasn’t getting updates about her vehicle and I was , they could not find my account and it was a mess to finally find out where the vehicle went and to correct the numbers. Other then that the customer service lady was friendly and professional.
Returned Clean
My Experience - 5.0/5.0 -
The folks at Caliber Collision did an outstanding job. They made my truck look new again, I am very happy.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The intake was fast. Everyone was friendly. I was able to pick up the rental car when I dropped off my car at the same place. I was updated throughout the process and my car was ready earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dropped my vehicle off on a Tuesday and picked it up on a Friday! Great work with OEM parts couldn't tell there was ever any damage! Recieved a update everyday!