Caliber - Elmhurst
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I advised Jennifer Walker that I would definitely advise/recommend the people I know in need of involved car repairs about Caliber Collision. There is no doubt about that!
Repair Quality - 5.0/5.0 -
Sales Associate (Jennifer Walker) was very attentive and proactive on the repairs needed for my vehicle. She knew timeliness was critical for the repair completion and what needed to be done. Everything advised was addressed properly and professionally. There was no failure in the overall process.
Customer Service - 5.0/5.0 -
Sales Associate (Jennifer Walker) was a pleasant to work with directly. She knew exactly what was needed and executed my needs in what I would call a very applaudable matter of fact manner! There was no failure in the overall process with customer service. All of the staff I had the pleasure of speaking with were polite and professional. Thank You All Kindly...
My Experience - 5.0/5.0 -
I only trust in u guys
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I only trust caliber collision
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at the Elmhurst, Illinois shop are always nice and do a great job. Sandy the receptionist is so sweet and helps make a repair less stressful with her kindness.
Likely to Recommend - 5.0/5.0 -
For the same reasons I previously mentioned.
Repair Quality - 5.0/5.0 -
The Elmhurst shop always does a great job. The receptionist Sandy is a friendly greeter. This was my first time dealing with Jenn and she was very helpful, kept me informed as the repairs were done, and was very kind. These are the reasons I continue to use and recommend this shop.
Customer Service - 5.0/5.0 -
For the same reasons I previously mentioned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and high-quality repairs at Caliber Collision. The staff was professional, communication was great, and my car came back looking like new. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire staff was wonderful to work with! They are kind, efficient, and understanding! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate the fast service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I interacted with was kind and helpful.
Customer Service - 5.0/5.0 -
Super friendly staff— Buddy was especially helpful. I really appreciated that!
Returned Clean
Likely to Recommend - 2.5/5.0 -
The overall experience has rated about middle of the scale
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0 -
Friendly initiation, job status update system failed, job completion notification came as a surprise phone call at 2p.m. Friday, this is problematic as your business hours are Monday-Friday until 5p.m. This affords customers limited ability to make arrangements for pick up. The update system is well intended just in need of better execution.
Returned Clean
My Experience - 5.0/5.0 -
Great work - thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Have some issues that need to be reviewed and addressed
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are really good people and do a good job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Buddy and his team was really nice and did there best under the circumstances,we appreciate them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding detail
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was fixed and I was kept up to date the entire time. Jen even cleaned out my cooler which had food in it at the time of the accident. She went above and beyond. And then she and Sandy helped me get my rental car taken care of too. Excellent service!