Caliber - Elmhurst
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was beautifully done and the service was speedy and wonderful.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Was pleased with the work and was kept up to date on progress throughout
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast friendly service. Work looks great. Very accommodating staff with good communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Other than being a little slower than expected the car looks great. All of the damage and paint job looks perfect. Awesome job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have already been spreading the word on what great work Caliber did.
Repair Quality - 5.0/5.0 -
My vehicle looks brand new and that was just the beginning. Not only did Caliber repair my front and beautifully, they also detailed the inside. I have 3 kids who are extremely sloppy and if was shocked to see how clean the inside of my suv was. The staff was great, the work was superb, and then cleaning went above and beyond. I will be recommending Caliber to anyone in needed of service.
Customer Service - 5.0/5.0 -
Professional, friendly, and helpful with all of my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If an unfortunate accident occurs again I will be coming back and tell anyone I know to also go here
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The nicest staff for a stressful situation
Likely to Recommend - 5.0/5.0 -
Initially I was upset at the time it was taking and the lack of communication but that changed with Buddy and I’m really happy with the final results.
Repair Quality - 4.5/5.0 -
It took a while to get my car back so that’s why I only say 9. Otherwise I’m delighted with the the way my car is driving and performing.
Customer Service - 4.5/5.0 -
Initially I had difficulty connecting with the people who were in but eventually I found the person who could help get the job done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and kept me updated!
Customer Service - 5.0/5.0 -
Everyone was very personal
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
If they are busy, it’s hard to trust they’ll execute within normal timeframes. If they’re slow, I’m sure they provide good service.
Repair Quality - 4.0/5.0 -
Repair quality was good. They repaired the car correctly and warranted the work for the lifetime of the vehicle
Customer Service - 1.0/5.0 -
There was no communication received from the shop. There was miscommunication for several follow up calls on progress. I believe new management has taken over towards to tail end of my experience in which escalations were finally addressed.