Caliber - Fairfield Township

4.7 (789reviews)

94%

(513) 912-1662

6730 Gilmore Rd, Fairfield Township, OH 45011

94%

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6730 Gilmore Rd
Fairfield Township, OH 45011

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Get an AI powered repair cost prediction

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About Caliber - Fairfield Township

See Photos

6730 Gilmore Rd
Fairfield Township, OH 45011

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (789)

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Newest
Rating

625 Customers Rated

5 Stars

64.9% Complete

(512)
4 Stars

7.9% Complete

(62)
3 Stars

2.8% Complete

(22)
2 Stars

2% Complete

(16)
1 Star

0.1% Complete

(1)
< 1 Star

1.5% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and email updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new or better than expected, including impressive color matches. Timeliness was another strong point, as many vehicles were completed ahead of schedule. Staff friendliness and professionalism were frequently commended, and the convenience of coordinating rentals on-site was appreciated. A few customers noted areas for improvement directly from their experiences, including occasional delays in completion dates, isolated quality concerns such as misaligned parts or unresolved issues, and instances where communication fell short of expectations.

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Service Quality
Communication

"My first time using this location. Service, repair, and follow-up were of the highest quality"

"Excellent customer service. Constant communication. Repairs were first class. Team was quite friendly."

"It did well from CSR perspective. Lot of improvements desired from workmanship."

"It is right part, but it looks like not really new, you can see small fade on the part also you can see light scrach on the repaired tail ..." Read more

"... deer hit her car. The communication was great and they didnt stop until everything was fixed. Will definitely go back if the need arises." Read more

"Communication was excellent, service was timely and the repairs were finished even sooner than expected."

"... very happy with the work that was completed, and the full and complete communication throughout the process." Read more

"... call as I was informed daily from start to finish. I appreciate the consistent communication. Thanks so much." Read more

"We went weeks without hearing from anyone. The only way we got details about what was happening ..." Read more

"Communication was poor. Follow ups did not happen in a timely manner. Promised call backs did not happen. The update link ..." Read more

Service Quality
Communication

Service Quality
Communication