Caliber - Fairfield Township
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
•Very fast •Great communication on my vehicle •Answered all my questions •Very friendly •Had everything ready to go when I dropped off my vehicle and picked it up (Would recommend to anyone!)
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Takes too long
Repair Quality - 3.5/5.0 -
Too long for just door handle and few scratches
Customer Service - 5.0/5.0 -
Pleasant and considerate. Immediately responded for questions or concerns. Handled the rental care connections
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I'm certainly satisfied with the service everyone was extremely nice. I do not like this gate on my SUV. It does not pull-down when you pull-down on it. I don't know if that's because it's brand new and it's stiff. But that is infuriating. That was never an issue before. When I reach my hand in the hand spot where your fingers go and try to pull-down it doesn't do it I have to use 2 hands to get the gate closed that's wrong.
Customer Service - 5.0/5.0 -
A personnel was exceptional
My Experience - 5.0/5.0 -
Lady at the front desk is amazing. I believe her name is Sarah. Very friendly and personable and explains everything to you. Before you leave you know everything you need to know and I admire that. Jess was very friendly and great at keeping information up to date thru texts and phone calls. To the staff that fixed my telluride, thank you so much! She looks like she just came from the car lot! I would definitely recommend caliper collision (Fairfield township location) to anyone. Thank you so much!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great with time to repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My repairs were done very professionally and done extremely quick. I would recommend anyone to take there vehicles to them for any insurance claims.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Repairs were done quickly and the exterior of my truck was clean.
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable people.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
So far all seems well.
Customer Service - 4.5/5.0 -
Polite, helpful and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience with Caliber! Not one complaint through the whole process. Sarah was very friendly and helpful and the text updates were great! My car looks great and I'm so happy to have her back and on time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sarah and Brian were very helpful. Sarah is an excellent representative of your service. She is friendly and knowledgeable. Thank you!
Likely to Recommend - 5.0/5.0 -
Wonderful service.
Repair Quality - 5.0/5.0 -
Excellent service, Sarah and Brian very courteous. Sarah was very knowledgeable and helpful.
Customer Service - 5.0/5.0 -
Brian and Sarah excellent
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
My front passenger door unable to open it from inside
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Sarah was great, overall a very speedy process with great communication throughout
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Some of the pieces were not attached very well and I had to take it back the next day for them to take off and reattach. There were a couple places on the back bumper where they had put a new piece on that the paint was chipped or cracked after they had put it on. They said they would fix it but then they would have my vehicle another week and my rental car was due back and I would have had to pay for 4 or 5 days of rental. So I just said I would just take my vehicle because of the cost associated with them having to keep it.
Customer Service - 4.5/5.0 -
It was hard to get the phones answered and I would have to call several times throughout any given day to finally get someone to pick up the line.
My Experience - 5.0/5.0 -
I would 100% recommend. The entire driver side of my car was a mess and now it looks amazing. I was leary at first about everything coming together and the paint matching but so happy with the results. They kept me informed of progress along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I enjoy the great service and the understanding of when I can pick up my car, and the smile 😃. Thank you so much for being so nice and understanding for me.
Likely to Recommend - 5.0/5.0 -
I would tell my friends about you how good and fast you are.
Repair Quality - 5.0/5.0 -
I had a great experience thank you for your service
Customer Service - 5.0/5.0 -
Thank you for your service