Caliber - Farmingdale

4.9 (1,812reviews)
98%
30 Baiting Place,  Farmingdale,  NY  11735

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,812)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail, with many noting their vehicles were returned looking brand new. Communication was a standout strength, as customers appreciated receiving regular text and phone updates throughout the repair process. Timeliness was also frequently highlighted, with numerous vehicles completed on or ahead of schedule. A few customers noted areas for improvement, including delays due to changing completion dates, unfinished or uneven paint work, and recurring issues requiring return visits, as mentioned directly in their feedback.
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"... stressful situation incredibly easy and hassle-free. The quality of the work exceeded my expectations—my vehicle looks as good as new, and the attention ..." Read more
"Highly recommended, quality service your car will be returned to you as if the accident never happened."
"... repair progress. Very well organized business with high quality professional service." Read more
"The quality of the work was outstanding."
"... with at the shop was professional and courteous. The work was completed expertly and in a timely manner. The car looks beautiful!" Read more
"Earlier, earlier, earlier!!!"
"... glad we chose Caliber. Nearly daily text updates and car returned in perfect condition sooner than expected" Read more
"Vehicle was ready 2 days before promise date."
"... vehicle. The staff was very professional and friendly. They completed the job in a timely manner." Read more
"Dates keep changing. Hence cost me money on rental"
"... State Farm shops. We are so glad we chose Caliber. Nearly daily text updates and car returned in perfect condition sooner than expected" Read more
"Your attention to detail and your communication with us was exceptional. You also have a great relationship with other businesses ..." Read more
"... professionalism of each person I had any dealing with. I was kept continuously informed about the progress of the repair but text and email. No disruptive phone calls. The ..." Read more
"... found Caliber Collision to be very professional, keeping me informed through text messages frequently. My car looks great, as though there had never been ..." Read more
"They communicated every step of the way and kept us updated of what was going on with our truck"

My Experience

Ellen. Futzgerald

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Returned Clean

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Great job

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Returned Clean

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Returned Clean

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My Experience

Justin and Michael were fantastic!

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Repair Quality

I waited almost a month for my vehicle to be fixed. Caliber Collision originally told me that my car was almost ready and they had to delay two days from the original completion date because my side mirror replacement came in broken; following that, they said my car would be ready the next day. I happen to make an in-person visit and noticed that by entire front bumper wasn’t even on the vehicle! I was supposed to get my car on July 17th and didn’t get it until July 30th! Additionally , my car’s front bumper is slightly detached along with the side panels near the windshield. This also affected my rental costs , causing me to have to pay out of pocket .

Customer Service

The staff was friendly and accommodating . But I got infuriated when my car wasn’t even repaired properly.

Returned Clean

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Amazing service

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Returned Clean

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My Experience

Caliber, auto body did a great job on repairing my car. It was completed in a reasonable time period and they kept me updated with text and phone calls throughout the process. I highly recommend them

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My Experience

Justin dietz is a very professional man in the office and his bald head makes the world shine brighter

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Nice job

Repair Quality

Excellent work thank you

Customer Service

Good