Caliber - Festus

4.7 (3,176reviews)
93%
1532 Parkway West,  Festus,  MO  63028

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,176)

Likely to Recommend

Repair Quality

Excellent service. Definitely recommend!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is not my first experience with caliber. And not my first experience with Caliber taking much longer for repairs than planned for.

Repair Quality

Bubbles and drip in new paint.

Customer Service

Front desk was friendly but I had to call multiple times for updates after pickup dates kept being delayed. Should have called with updates and explanation on why the car was not finished still before sending a text saying it has been delayed with no explanation.

My Experience

My Experience

My jeep looks well repaired and it was nice and clean when it was returned to me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

While I understand the insurance might have complained about replacing both rear shocks, only replacing one side now leaves me with a vehicle whose tires will not wear evenly. The clunking sound in the rear that began after the accident is reduced but not eliminated.

Likely to Recommend

Repair Quality

Body work looks good. Rear suspension still making noise on drivers side.

Customer Service

Suspension was supposed to be checked first then body work done according to Mallory. It was done in reverse and I was not contacted about what was found for supplements.

Returned Clean

Likely to Recommend

Repair Quality

Work done in a timely manner.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Wonderful job ready on time

Customer Service

Wonderful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Mallory was very helpful. She kept me updated with the progress. I would recommend Caliber to friends.

Customer Service

Returned Clean

My Experience

They worked hard to get the repair done quickly and without removing the bed and the fifth wheel hitch. It looks great!! I will go back but hopefully not too soon.

Likely to Recommend

I would definitely recommend.

Repair Quality

Very satisfied with Dan and his crew.

Customer Service

Very happy with how fast the job was done and the quality of the work.

Returned Clean

My Experience

It took too long to repair.

My Experience

My Experience

Truck looks fantastic. Dan and the team did a great job not only on the truck but keeping me notified about the work being done. I would definitely recommend Caliber.

Likely to Recommend

Repair Quality

Dan and the rest of the crew did a great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer service was outstanding and would work with this business in the future. However, when I received my car back the tint on the front reflectors was damaged, the hood was still damaged from the accident, the battery was dead, and the oil pressure sensor is now faulty in my car.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Took a little longer to get replacement part but they got it right. Kept me informed of progress appreciate that.

My Experience

The team was helpful and easy to work with. The repairs look great and they were done quickly given the high workload. Thank you!

Likely to Recommend

Repair Quality

Customer Service