Caliber - Festus

4.7 (3,141reviews)
93%
1532 Parkway West,  Festus,  MO  63028

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,141)

My Experience

Dan was wonderful to work with and the repair looks great. I would definitely recommend taking your vehicle here.

My Experience

My Experience

The staff at Caliber are very professional as well as caring. Thank you for being so kind.

My Experience

David did a great job with communication and my car looks great 100 percent recommend!

Likely to Recommend

Repair Quality

Customer Service

Mallory was very easy to work with.

Likely to Recommend

Repair Quality

Customer Service

Very professional and courteous throughout repair

Returned Clean

My Experience

Everyone there is so kind and knowledgeable, and the repairs were really fast too! Thank you all!

My Experience

Over the Top with service, professional, quality service 100% one of the best shops for repair

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks great will bring by still have an issue with back up sensors.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It took longer than estimated but the quality of work and communication was good.

Customer Service

Communication was good.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mallory and team did a great job turning around my repair on my truck. Seamless process that was pain free. Kudos to the Caliber team. I will definitely use them if the need ever comes up again!

Customer Service

Returned Clean

My Experience

The effect of the repair is to early to completely assess. It seems that everything is working fine. A full road test will be required in the future. The entire staff is great to work with and the job was completed in the promised time. I was disappointed that the full detail cleaning of the vehicle had been discontinued. A complimentary car wash is fine but I can get that when I fill my car with gasoline. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job well I'm done

Likely to Recommend

I tell everyone a they do a great job

Repair Quality

Great work

Customer Service

Great job

Returned Clean

My Experience

Car looks fantastic! Done before I expected. Great communication.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was told 3 days my vehicle would be ready, and wasn't. Took 6 weeks or more to do a job i was told would be a 15 day job. Then wrong emblems and missing ones too. But the golf ball size dent in my driver rear quarter panel really finished the experience.

Likely to Recommend

I got my car back just as about as bad as it went in. So no.

Repair Quality

From start to finish my experience was botched. Took for ever to get parts, then they was the wrong one, then it took a month and a half to complete. Once I did get my car back it was missing the badges, trim fell off my car, really loose panels, a new golf ball size dent in my driver rear quarter panel, and to top it off broken parts was put back on my car.

Customer Service

I was getting text saying everything was going well, then I'd talk to someone, usually when I called them because my car was suppose to get my car the next day or even same day. Then I find out about the wrong part being ordered. Or paint problem, and calibration problems all without no communication unless I called them

Returned Clean

My Experience

Excellent workmanship great staff completely satisfied

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was not happy that my husband took off to come get the car and he was told it was not ready whenever they called to tell me it was, we arranged for him to leave the car and get it after hours. They never informed enterprise about this and then called them and said they found a random van on their lot.

Customer Service

Not happy with how it was handled at all.