Caliber - Forest Park IL
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A wonderful experience! Staff professional and courteous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0 -
Excellent Service!
Returned Clean
Likely to Recommend - 0.5/5.0 -
In the end you want car to look like it did before accident. It does not
Repair Quality - 1.0/5.0 -
Paint does not match
Customer Service - 3.0/5.0 -
Have listened to my concern no action just provided reasons that I have to Accept. And I won’t accept until repaired properly reasons
Returned Clean
My Experience - 5.0/5.0 -
Great operation Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very professional and made it convenient for the customer with on-site car rental
Customer Service - 4.5/5.0 -
Text messages kept me updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Appreciate the fast and through repairs
Customer Service - 2.0/5.0 -
Email is not returned, hold times on the phone are long and there is definitely a lack of communication among all staff regarding procedure and response to questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Because you didnt finished my car good
Customer Service - 0.5/5.0 -
Idiots
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I highly recommend caliber collision very efficient employees are nice job well done...thank you
Customer Service - 5.0/5.0 -
I highly recommend caliber collision very efficient employees are nice job well done...thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have used other body shops in the past. Without a doubt my experience at Caliber exceeded my expectations
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
My tire pressure is very low on one tire suddenly and my CD play no longer works. I also asked if they could tack some fabric back into the interior panel but they did not.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional, friendly and kept me informed...the work on my car was excellent... I'd give the experience a 10...thank you for making it painless.
My Experience - 5.0/5.0 -
Good customer relations, very friendly.
Likely to Recommend - 0.5/5.0 -
Until my car gets fixed right, Im letting everyone know my negative experience
Repair Quality - 0.5/5.0 -
Finish the job and this can change
Customer Service - 0.5/5.0 -
Still waiting to hear back about when my vehicle is going to get finished.