Caliber - Forney

4.8 (2,563reviews)
96%
274 Regal Dr,  Forney,  TX  75126

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,563)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new. The repair work was frequently described as exceptional, flawless, and exceeding expectations. Communication stood out as a major strength, with customers appreciating regular text and phone updates throughout the repair process, making the experience stress-free. Timeliness was another highlight, as numerous customers were pleased to receive their vehicles ahead of the estimated completion date. A few customers noted areas for improvement directly from their experiences, including gaps in communication updates, occasional quality concerns upon vehicle return, and isolated billing discrepancies. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"These guys were incredibly professional, understanding, and kind when I brought my vehicle in. The very first thing ..." Read more
"... stress from customer having to mediate in the middle. Quality of work is excellent." Read more
"Great experience overall. The repair quality was excellent, and the staff was professional and helpful throughout the process. Im very happy ..." Read more
"The color is not matching. The wrong head light was put in the bumper did not line up. The two pice on the bottom ..." Read more
"The work was done quickly, looks great, and my vehicle was ready ahead of schedule."
"... place they doing really good job like brand new and they are very friendly all staff members and no westing time very quick. Thank you very much" Read more
"The staff were extremely helpful and courteous. The repairs were completed early and my car looked amazing!!"
"Outstanding service and quality work done on my vehicle. Finished way ahead of time and the results are wonderful. I always use Caliber Collision for repairs on my ..." Read more
"The communication honestly was superior to any other repair shop Ive been to. It was easy to jump on a call with the ..." Read more
"Very professional. Communicated regularly regarding status of work. Worked well with insurance to remove stress from ..." Read more
"... would receive updates on Tuesdays and Thursdays. We did not receive any communication until the time it was ready." Read more
"I love the communication that was provided during every step as the vehicle was undergoing repairs. When I picked ..." Read more
"... repair. Always an easy process from start to finish. Communication is great." Read more

Likely to Recommend

Repair Quality

My second time encountering with this company and everyone is so nice and helpful. From the lady at the reception to the mechanics, Very nice people who seem like they’re always happy to help.

Customer Service

Returned Clean

My Experience

Justin was amazing and very customer service friendly. He finished the car a whole week earlier than expected. I would highly recommend Justin and his staff. Thanks Justin!!!

Likely to Recommend

Repair Quality

Everything turned out perfect & was fast. I left a great review.

Customer Service

Returned Clean

My Experience

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Repair Quality

Great customer service. Front desk and Mac were great!!

Customer Service

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Repair Quality

Quick and great communications

Customer Service

Friendly and extremely helpful

Returned Clean

My Experience

💝💞😁🤏

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Repair Quality

Customer Service

My Experience

Justin was Awesome! Great communication and even stayed a little late to ensure I was able to pick my vehicle up when it was ready. Amazing experience and fast service!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Quick easy drop off and communicates very well throughout the process. Pickup was even smoother and overall great and excellent service provided. Vehicle was repaired within a week.

Customer Service

My Experience

Having to deal with an accident is a horrible situation. Thanks to the staff at caliber collision forney to took great care of me and my vehicle. David Perez my service writer and Gustavo Jimenez the manager went above and beyond for me. Kept me informed throughout the entire process. I’m thankful for the team they have you can see the pride they take in their work and the commitment and loyalty to there costumers. Amazing quality from the excellent body work tho the amazing paint. Thanks for getting my dodge ram back to new agin.

My Experience

Great service. Cleaned up all the dog hair and detailed which I didn't expect at all. Thank you

My Experience

When my vehicle was returned it made me realize why I loved it so much again. Very clean looked almost new. The communication from the staff was greatly and always friendly. Things took longer than expected but made sure to take care of me in regards to communication and my needs going forward. I would 100% use caliber again

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service very communicative and friendly

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Did a great job

Customer Service

Nice job with no stress