Caliber - Forney
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very pleased with how I was kept informed with the progress of my vehicle
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
When we received our car back, there were markings on the roof that was previously not there. Also, the back panel of our car (below the back window) is now loose. We are disappointed to say the least.
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
Thanks to Stan and his coworkers who worked on my ram truck they did an outstanding job. The professional standards and quality of work was represented by them when they were originally finished repairing my truck Stan called me and said that he noticed a spot in the paint that he did not like and he needed a couple of days.more to redo the paint and the finished product was great. This was my first time using caliber collision, I will be using them again if ever I need repairs to my vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My cars repair was done to my satisfaction. The only issue I have are a couple of scuffsor glue on the bumper that were do e after it was painted. Other then that it is tip top.
My Experience - 5.0/5.0 -
Y’all did a amazing job😁 as soon as I walked in I was greeted wit awesomeness. She was fantastic.. paperwork ready. She wears the glasses 👓 I forgot her name😩she was to awesome. Wes is 💯💯 explained everything awesomely an clear. I’ll recommend y’all to everyone I kno. Thank you. Thank u Wes for bein💯
Likely to Recommend - 5.0/5.0 -
Quality shop with great customer service
Repair Quality - 5.0/5.0 -
I just got my car back so I haven’t examined it thoroughly yet, but from the first glance my car looks great!
Customer Service - 5.0/5.0 -
Everyone was very nice and very accommodating to my schedule. Very friendly shop. They kept me up to date with with text messages and they were very transparent with what was being done.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision in Forney was fantastic. The repair looks great, it was completed ahead of schedule and the text updates on their progress was awesome!!
Customer Service - 5.0/5.0 -
See comments in previous section.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The Forney locations personnel are amazing. Wes kept us informed as to when we could expect our truck to be back in service. The workmanship done on the truck was excellent. We have used Caliber Collision several times to repair our trucks and have never had any complaints. Thank you for employing such amazing, caring people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wes at the Forney location kept me informed the whole time of when I could expect my work truck to be back in service. I loved working with your Forney location.
Returned Clean
My Experience - 0.0/5.0 -
Scratches on the front end that weren't present before repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wes at the Forney location provided excellent customer service.
Customer Service - 5.0/5.0 -
Wes at the Forney location provided excellent customer service.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Even though items were missed and several trips were required, the people at this location worked very hard to fix what was needed. Great attitude.
Repair Quality - 4.5/5.0 -
Paint had to be re-buffed 4 times to clear up the dull areas. Staff very polite and willing to fix.
Customer Service - 5.0/5.0 -
Good integrity and strong customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber made the process of dropping off and picking up seamless. The communication for what was going on with my vehicle was great. They go beyond to make sure everything is perfect and repaired correctly.
Likely to Recommend - 5.0/5.0 -
Caliber is 5 star. I would definitely recommend them.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Reps made the process seem less. Drop off and pick up in less that 10 minutes.