Caliber - Forney

4.8 (2,602reviews)
95%
274 Regal Dr,  Forney,  TX  75126

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,602)

Likely to Recommend

Repair Quality

Customer Service

Everyone was friendly and helpful.

Returned Clean

My Experience

Justin is the person I worked with, he’s friendly and professional. I got update every step of the way and my car was ready 4 days before the original pick up date. The job was perfect, it was just like my car never got damaged. My experience working with caliber at this location was very awesome. The woman at the reception too was very nice and welcoming

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The whole staff was very nice and my car was repaired in a timely manner. They r reliable company

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

These guys were incredibly professional, understanding, and kind when I brought my vehicle in. The very first thing they asked was whether I was okay and if anyone had been hurt in the accident…. that meant a lot to me. Another driver hit my vehicle and completely destroyed the passenger door. I couldn’t open it, lower the window, or do anything with it. Despite that, they got me back on the road in no time. Not that it really matters, but I had girly decal on my door handles, and they were even able to save that which shows just how detailed and careful their work is. I truly hope I never need their services again, but if I were ever in another accident, I wouldn’t hesitate to come back. Thank you 🙏🏾

Customer Service

Returned Clean

My Experience

Did a great job. Quick and painless

Likely to Recommend

I would recommend caliber to everyone that is reading this or that ask me about them

Repair Quality

Caliber collision is an awesome company the staff are amazing with helping you get your back to you as fast as they can with very good quality work I would recommend caliber to everyone. Caliber Collision in forney is number 1

Customer Service

Satisfaction with customer service was the the best

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I think we were kept updated well and that was appreciated. The vehicle looked nice and back to 100% when I picked it up.

My Experience

Molly is my favorite! Very helpful! Wes was very attentive and work to complete the job. I am very satisfied!

Likely to Recommend

Repair Quality

Car was cared for and replaced with matching materials with a lifetime warranty

Customer Service

Car was cared for and replaced with matching materials with a lifetime warranty

My Experience

Your company chipped my window and didn't tell me about it.. and messed up my heated seats.( shouldn't have even touched this )

My Experience

The have taken care of the car

Likely to Recommend

Repair Quality

They repaired my car perfectly and in the limit of the time given to me

Customer Service

Likely to Recommend

I would definitely recommend them again. They were very patient with me.

Repair Quality

I am very satisfied with my pickup. There is a human while driving. I don't know if it is something missed or the new tire. But, I love my truck. I was nervous on how it would be after the accident. But, you guys took really good care of me and I really thank you for that.

Customer Service

I am very satisfied with my pickup. There is a human while driving. I don't know if it is something missed or the new tire. But, I love my truck. I was nervous on how it would be after the accident. But, you guys took really good care of me and I really thank you for that.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very happy with the way you fixed my truck!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

David Perez was very kind & helpful & communicated with me. I would recommend anyone to use your service.

My Experience

Mac was such a pleasure to work with. He kept us informed via their text system along with phone calls. We felt valued as customers. Mac went out of his way to work with the insurance and stay on top of them (kept them accountable). He stayed after closing on Christmas Eve so that we could get our vehicle before going out of town. We are truly grateful for him. The work done on the vehicle was great! All areas are seamless and repaired back to the original quality and appearance.

Likely to Recommend

Mac was wonderful to work with. I felt valued as a customer. He went above and beyond what I expected by keeping me informed of the repair process and being quick to answer any questions I had or provide documentation that I had requested. The insurance company fell short in their communication, and Mac was quick to step in and get things finalized, including staying on hold with the insurance for over an hour and following up when they did not send information as promised. This was our second time getting a repair completed with Caliber and will definitely be a returning customer if needed, including making the request to work with Mac.

Repair Quality

Customer Service