Caliber - Fort Collins

4.7 (4,624reviews)
96%
407 Riverside Drive,  Fort Collins,  CO  80524

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,624)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before. Communication was a standout strength, with frequent text and call updates keeping customers informed throughout the repair process. Timeliness was largely appreciated, with several repairs completed ahead of schedule. Customers highlighted the professionalism, friendliness, and attentiveness of the staff. Additional touches like interior cleaning and detailing were frequently mentioned as pleasant surprises. A few customers noted areas for improvement, including delays in repairs, incomplete work requiring return visits, and instances where communication fell short of expectations, as shared directly in their feedback.
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"My truck came back looking better than factory, I am totally blown away at the work they did. I will recommend caliber to ..." Read more
"Their work is awesome and their customer service is second to none."
"... to pick it up, I was pleasantly surprised to see they had even cleaned it and made sure I was completely satisfied before I left. Big Tone was incredibly helpful and ..." Read more
"Very thorough and professional experience. Communication and repair was excellent."
"... that was never removed; I dropped my car off washed! I waited 9 business days and 14 calendar days to get it fixed. I had no rental insurance. And now have to take ..." Read more
"... on repairs. They called when there was a question. Ive never been kept that aware of how repairs were coming along." Read more
"I appreciated so much the timely updates on the progress of the repair."
"Every person I talked to was beyond nice, and all of the work was explained to me in detail."
"... had to call to get actual realistic updates. They promised me the car four different days, and it ended up being none of them being accurate." Read more
"Serious lack of communication"

My Experience

Everyone I worked with was enthusiastic and willing to help. The entire process was super easy. The team finished 3 days ahead of schedule and was diligent on sending updates as to the progress. I can’t recommend enough.

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My Experience

Did exactly what they said they would do and when they said they would do it. Great work on time!

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Returned Clean

My Experience

Caliber Collision in Ft Collins on Riverside Dr did an amazing job fixing my window and finding the issue with the death wobble in front end steering!!! Thank you Anthony!!!

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So happy with how it turned out. You ended up touching up a few additional dents/scratches. Thank you!

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Returned Clean

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Overall outstanding customer service. Renee is terrific to work with.

My Experience

Caliber was very professional and gave me frequent updates on progress

My Experience

Efficient, friendly, good planning and communication.

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My Experience

Exceptional performance by the team from the day I first walked in for an estimate until I picked up the car after repairs were completed. Shoutout to Anthony DiPietro for his service, courtesy & timely communication.

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Our vehicle looks completely normal! It didn’t have major damage, thankfully, but we take care of our vehicle and we are most grateful for the care you took in restoring it to its original condition. Many thanks!!

Customer Service

Shoutout to Anthony DiPietro for his terrific performance and up to date communication of the repairs. We could not be more grateful.

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Returned Clean

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My Experience

Great customer service. I really appreciated receiving texts to let me know what was going on with repairs

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My Experience

Great job all around

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Returned Clean

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All good. Thank you.

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