Caliber - Fort Mill
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The car looks great and I am grateful to Rob and his crew for getting it back to me quickly. Thanks A.C.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the way Caliber patiently worked with the insurance adjuster to get the repairs completed even though it was very time consuming for Caliber. Their professional attitude was most appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and patient with insurance adjuster responsible to release funds for repairs
Customer Service - 5.0/5.0 -
Always kept me informed
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate the updates
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I need to go through the initial and final estimates to better understand what work was included in the original estimate but not in the final. A bit disappointing that the estimate appears to have been inflated when it was a cash/customer pay but then cut in half when insurance paid.
Customer Service - 3.5/5.0 -
The car wasn’t completely clean, overspray on the window and marker still on the vehicle. I had to bring it back to get cleaned properly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rob kept me informed every step of the way. The shop went above and beyond to deliver our truck to us! Thank you Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck looks brand new thanks to everyone at Caliber!
Customer Service - 5.0/5.0 -
Rob kept me informed every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There were some.panels that were misaligned upon pickup. It was corrected in 15 min. Some windows parts were left in my vehicle. There is some paint fanning marks on the door.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Not timely. I don’t feel like I was listened to when I asked for a quote on the additional damage.
Repair Quality - 3.5/5.0 -
I like the warranty and I think the repairs were done well. I scored a seven because communication was difficult and because I asked for a quote to fix part of my vehicle that was not involved in the accident with the insurance claim and never received a quote. I asked for one four times with two different people. I wanted the work to be done while I still had a rental vehicle.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Saw run in paint after we took possession after 2nd attempt.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
None. Very friendly and helpful people.
My Experience - 0.0/5.0 -
Stated bad,given bad updates or no updates. Rob took over and my experience was great.