Caliber - Fort Worth - Harmon
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They’re awesome and did great! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The did what they said they are going to do and it look great.
Repair Quality - 5.0/5.0 -
The car look great.
Customer Service - 5.0/5.0 -
Caliber Collision did a great job at matching the color and getting the car in and out of the shop in a timely manner. Everything look great on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Would reccomend
Repair Quality - 4.5/5.0 -
Great work and good communication
Customer Service - 4.5/5.0 -
Good communication
Likely to Recommend - 5.0/5.0 -
Everybody will know the level of service I received if they ever need body repairs.
Repair Quality - 5.0/5.0 -
Stunning. Like the accident never happened.
Customer Service - 5.0/5.0 -
They should hold customer service conferences. A know a few places that could greatly benefit from them on how to treat a customer. I just wish the business model wasn't from an unfortunate event just so I can see this level of customer service more often.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Repair was quick, were told we cannot wash the truck for 2 weeks due to paint , Our rental was not clean & smelt like smoke. Had to return it within 5 min to get a new one to enterprise
Customer Service - 5.0/5.0 -
Everyone was friendly
My Experience - 0.0/5.0 -
Drivers side door isn't lined up and you can hear rubbing when in closes.
Likely to Recommend - 0.5/5.0 -
Unhappy with work. Will not recommend
Repair Quality - 2.0/5.0 -
Door fit is horrible.. It rubs on the striker and slides up when it closes. Plus I noticed there is considerable overspray on c piller of vehicle. I kinda wonder where quality control was on this, cause it finished on a Friday and I didn't pick it up till Tuesday and it took me all of 30 seconds to find the problems.. Now im in wisconsin with a vehicle that has fit and cosmetic issues. Im disappointed in the work cause i gotta go out if my way to get it done when it should have been correct in the first place.
Customer Service - 1.5/5.0 -
Overspray on c piller/roof, drivers door misfit and slides up when I hits the striker.. I was told the truck was done on a Friday and picked it up on Tuesday, and no one noticed the issues. Im wondering where quality control was on this. Looks like I'll have to go out of my way and drive 2 hrs just to get these things fixed at another caliber collision. First time at this business and it will be the last time. Will not recommend.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the appointment time to the pickup time everything went smoothly I was kept up-to-date and my vehicle looks great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I’m pretty critical, so take that into consideration too.
Repair Quality - 4.0/5.0 -
Splatters of what looks like break fluid but could be wheel spray inside the wheel well. Could have rinsed or washed the area a little to reduce concern since we all know how break fluid affects paint.. good thing there’s a lifetime warranty, right?
Customer Service - 3.5/5.0 -
I did have a couple of nitpicks: Told Secretary I wanted them to check out possible damage to the wheel. Instead of taking a note of my concern to pass on to the advisor she dismissively said “your advisor is Travis and he’s at lunch. He can talk to you about it when he returns”.. also, had to reach out to them a few times for status.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car is perfect, and your job was so much cool ... Thanks a lot
Customer Service - 4.5/5.0 -
Wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I had to bring back my car to have a few items fixed. CC was helpful in addressing everything (so far).
Customer Service - 5.0/5.0 -
Tyler was extremely helpful.
Returned Clean
My Experience - 5.0/5.0 -
Tyler and his crew were all professional, easy people to work with. They kept me informed of the repair timeline and worked diligently to get my car back to me as soon as they possibly could. I would recommend Caliber Collision to anyone looking for car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communications, repairs were professional, and everyone was polite and knowledge. I would trust Caliber Harmon facility with my car again.