Caliber - Fort Worth - Harmon

4.9 (2,906reviews)
97%
2101 Sonoma Creek Ln.,  Fort Worth,  TX  76177

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,906)

My Experience

Car looked brand new again.

Likely to Recommend

Very likely but only if Chris will be the one to help them.

Repair Quality

Customer Service

First visit was unpleasant. Receptionist wanted to argue on wether or not the insurance wanted me to have caliber do the estimate which they did. I had to call the insurance and let them argue with the receptionist over speaker phone. Another employee did not greet me or ask to help. My second visit was with Chris and it was a complete 180. Chris was very helpful and knowledgeable. Chris took care of everything.

Returned Clean

My Experience

Cody Alexadervery good Service thank you guys very much

My Experience

The work looks amazing and was completed in a very efficient and expedient manner. Very satisfied overall.

Likely to Recommend

Repair Quality

The whole process was awesome. They were very expedient, efficient in completing the repairs. They went the extra mile in a couple of instances. The work was done in a very professional manner and completed ahead of schedule.

Customer Service

I was kept up to date every step of the way.

Returned Clean

My Experience

Job well done and promptly.

Likely to Recommend

Repair Quality

Appears to be a great repair job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was wondering getting me in and out quick. Let’s us know every step along the way

My Experience

Will has the best service person ever. I appreciate the thoroughness and the extra mile he went to get me information on the ignition cylinder which needs repair. Even my 5 year old was so impressed that on our way back he said, “Dad, I want you to come her for car service all the time :)” Thank you for being so welcoming and for the quality service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great

Customer Service

They were great

My Experience

The staff were very professional and Will did an outstanding job keeping me informed and was very proactive.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks exactly the same and runs the same.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We have a very high trust on your service , thanks to the team we will highly recommend your service to our friends whoever needs thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

My Experience

Will is the best. Best customer service I’ve seen in a decade. I thought caring about customer service had died in this world, so I am so grateful for this pleasant experience from this unfortunate event. I will refer everyone to Will at Caliber on Sonoma. You got a good one. Whatever you pay Will, he should be getting twice as much. Thank you from a happy customer.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The entire experience from-start to finish was excellent! William Wampler managed all the details of the repairs on my vehicle and personally delivered it back to me. Thank you, William.

My Experience

Chris was very communicative and that was appreciated greatly! When I went to pick up the vehicle Chris was off but one of his associates helped me out and went over all the details almost as if he was the one over our vehicle. All that to say the work was well done and the team was fantastic to work with. Oh, let me also say that my vehicle was transferred to another shop from the original drop of location and when it was time to pick up my vehicle Chris offered to transfer it back but I didn't mind driving to get it so he even transferred my rental vehicle to be dropped at the his location.