Caliber - Fort Worth - Western Center
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
The manager, Chris Zohfeld, was fantastic. We have used the other location on White Settlement Rd twice. I can't put into words how much better this was!!!! Highly recommend!!
Repair Quality - 5.0/5.0 -
Fabulous experience!
Customer Service - 5.0/5.0 -
Fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the beginning they were very kind, from the reception to the person who explained to me about the details that I was going to repair my truck, that is, Mr. René G, and yesterday he gave me the truck because he explained to me what I changed new and well I was very satisfied with the results I am very grateful with caliber collision
My Experience - 5.0/5.0 -
The manager, Raphael, was very helpful. The repair was fairly fast and well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
CC did a great job. The process was quick and efficient, your people were friendly and explained the process very well.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The crew at this Caliber Collision location were friendly, communicative and professional. Cudos to Renee as he did everything I needed to get my car repaired and back to me in record time. Thanks to the entire Caliber Collision Crew.
My Experience - 5.0/5.0 -
Everyone I interacted with was extremely professional, friendly, and provided fast and efficient service. The work that was completed was extremely well done and I would highly recommend Caliber Collision for vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very worried that I would have to settle on my car looking different that original but it looks perfect and brand new. I appreciate how quickly they started working on it as well.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did all they could, but the problem remains as it is result of some other part of the vehicle.
My Experience - 5.0/5.0 -
I am thankful for the hard work put in to fix the original mistake on my vehicle. They went above and beyond to make it all the way right.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job and right on schedule. Rena was great in keeping informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so nice and welcoming. I worked with Cody, he kept me up to date on every step dealing with my car. The car look brand knew and drives like it never has work done on it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good
Customer Service - 3.0/5.0 -
I’m not sure who to lay blame on, but when I dropped the car off, Progressive hadn’t yet assigned the claim to a representative and therefore no one had called enterprise to make a reservation for me so I had to get a lift home and then make an extra trip out to enterprise later that day to pick up a rental car My wife was the one driving the rental car as this was her car that was damaged when she went to pick it up. I reminded her that our deductible had been adjusted to about 350. The customer service rep was asking her for 500 and it required some additional research on her end to confirm my wife’s point of view. So in the end, everything worked out, but it wasn’t as smooth as it could be.