Caliber - Franklin WI

4.7 (2,438reviews)
94%
5525 W. Rawson,  Franklin,  WI  53132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,438)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already told several friends about the quality of the repair

Repair Quality

Incredible customer service.

Customer Service

Could not have been better.

Returned Clean

My Experience

The entire team at Franklin location kept us informed about our car process thru its repair without us having to call, down to parts delivery and assembly status and other mechanical issues. That's something I did not expect. You guys made this a stress free incident in our lifes.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job. I didn't expect the interior to be cleaned and it looks brand new!

My Experience

Loved that my car was washed and cleaned inside! Text updates were great. Personnel were professional and friendly.

Likely to Recommend

I told my son he should take his car there if needed. Will also tell friends to go with Caliber Collision.

Repair Quality

Looks great and they even fixed my headlight!

Customer Service

Text updates were great. Informed me about possible delay and called 3 times to inform me they got a part in and would be able to complete work in time. Always friendly and professional.

Likely to Recommend

Repair Quality

Great customer service and work

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Loved the updates via text!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Another fantastic repair kob.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amy was extremely helpful with the communication throughout the process. The work performed was very well done.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My overall experience was amazing. I was constantly updated on the status of my vehicle, exactly what was being done, what parts where being ordered or where waiting and where everything was at in the process and any questions I had where always explained thoroughly and timely. Would 100% recommend to anyone needing repairs to there vehicle!

My Experience

Very satisfied with explanation of all that was done and why. Send me another survey in a couple of days after I’ve had time to check my RAV4 thoroughly during daylight hours.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast, excellent work, great staff and a reasonable price. Very good experience. I will go back with any future work and share this with my friends and family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean