Caliber - Franklin WI

4.7 (2,438reviews)
94%
5525 W. Rawson,  Franklin,  WI  53132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,438)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They kept me informed on the delay because of the GM strike and how it affected body repair places which I had already heard.

Likely to Recommend

Repair Quality

Very surprised and pleased to see the inside of my car cleaned. Thank you!!!

Customer Service

Returned Clean

My Experience

Sue and Amy were thorough and efficient, providing excellent customer service. The technicians did great work on my car. I appreciate the teamwork required to complete the work needed to fix my car.

Likely to Recommend

Repair Quality

Customer Service

Thorough and pleasant

Returned Clean

Likely to Recommend

Went the extra mile cleaned my daughter's car interior.

Repair Quality

Customer Service

Good people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amy was great. Perfect communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I love that my car is clean and vacuumed!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very personable and professional. Lots of great communication.

Likely to Recommend

Repair Quality

Customer Service

Very personable and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amy did an incredible job at keeping me updated throughout the whole process. Very pleased with how everything turned out!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I can’t open my gas tank door!

Customer Service

My Experience

Likely to Recommend

At this point, I am not sure. Ten + years ago my Montero was hit same situation and everything worked out well. This is why I choose to use Caliber with my Rav.

Repair Quality

Although the customer service is outstanding, unfortunately I am frustrated that my back door of my Rav4 gets stuck. It will not open with the fob, dash button, or back door button. I was told it might of had ice on it the first time I brought it in. Service guy tried 10x and it worked. Throughout this week I have tried and it does not open. I hear the the mechanism trying to open. Regardless, this is winter and I will have ice on my car. I have had this car for one year and need to have this car for another 10+. This is my dissatisfaction. This matter needs to be fixed as I use my truck door frequently.

Customer Service

Returned Clean