Caliber - Franklin WI

4.7 (2,438reviews)
94%
5525 W. Rawson,  Franklin,  WI  53132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,438)

My Experience

Extremely professional & friendly staff. The receptionist at the front desk was very memorable & a pleasure to do business with & talk to. My interior was a mess when my car was dropped off & it was cleaned before I picked my car up, which I appreciate immensely. Thank you for making my accident so much easier to deal with!

My Experience

All staff friendly and made the process easy. Thank you!

Likely to Recommend

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Customer Service

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Customer Service

I received multiple texts changing the completion estimation date. Planned for a later date pick-up as informed, but then received notification late in the day saying I could pick-up that day which was too late to change plans.

Returned Clean

Likely to Recommend

Repair Quality

The work done on my SUV was beautiful. Like it was never damaged.

Customer Service

The representatives were very knowledgeable and kept me updated.

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Customer Service

Returned Clean

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Repair Quality

car looks beautiful again. Thank you!

Customer Service

Customer service was very friendly

Returned Clean

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Just depends on where person lives

Repair Quality

Did a good job on the truck, looks great, a mouse chewed through fuel line while it was there so that sucked

Customer Service

Very kind and nice people

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Yall cleaned our car out. Was NOT expecting that.

Customer Service

Returned Clean

My Experience

It was my first experience using you guys and I am truly impressed. You will be my go to guys for any future body work and I will highly recommend you. God bless

Likely to Recommend

Repair Quality

Well Done. Kept us updated on progress regularly.

Customer Service

Returned Clean

My Experience

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My Experience

Excellent job with my repairs. Looks like the incident never happened. Thank you so much for your excellent service

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I speak highly of this shop all the time

Repair Quality

Excellent job with my car and great job at keeping me updated on my repairs

Customer Service

Excellent job

Returned Clean

Likely to Recommend

Repair Quality

Excellent workmanship. Car looked like new again. The detailed cleaning before pickup was a WOW! My only reason for not giving a 10 is the missed estimated date by a few days.

Customer Service

Everyone from reception to estimator were very nice. Communications via text messages were excellent.

Returned Clean

Likely to Recommend

Only if they don't mind waiting a long time

Repair Quality

My truck looks brand spanking new! Good work

Customer Service

Very Nice people

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My Experience

Repairs done much faster than expected. We were informed daily of the progress. Car looks like new!! Steve was very nice and easy to work with. Thanks for a job well done!!

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Returned Clean