Caliber - Franklin WI

4.7 (2,445reviews)
94%
5525 W. Rawson,  Franklin,  WI  53132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,445)

My Experience

Thank you .

Likely to Recommend

Repair Quality

Customer Service

Thanks

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

The car was dropped off 1/5. The car was ready on 3/24. It seemed like an excessive amount of time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Thank you for doing such a great job on my pilot!

Likely to Recommend

Repair Quality

We have had repairs done at this location many times. This repair, this time was an even better experience! Kevin was AWESOME and so polite. Really kept me updated. Fast and efficient.

Customer Service

Kevin was the best!

Returned Clean

Likely to Recommend

Repair Quality

Great job and service you even detailed the inside . We were very impressed and will be recommending you to everyone.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

the best people in my life,0 to 10 you got big 10 thank you sooooo much Mirsad Kikanovic

Likely to Recommend

kfidirjd

Repair Quality

The best of best repair shoop ever

Customer Service

customer services very very good

My Experience

Amazing communication and service and even cleaned (well looks like it’s derailed!) the inside of my car! Will come here for any mechanic needs.

Likely to Recommend

Repair Quality

Fantastic all around!!!

Customer Service

My Experience

Thanks for finishing the work on time and under budget. I was delighted to see the van detailed/cleaned so nicely when I picked it up. Thank you also for helping return my rental car, too. You guys couldn't have been better, great work!

Likely to Recommend

A Professional company.

Repair Quality

My Rep Steve did a fantastic job. He did everything right to make sure I was going to get the best service. He did. The car was fixed on quote, it was done sooner than he thought. He gave the worst-case scenario for time and beat it. The car is done and works great, new wind shield, front grill repaired and sensors recalibrated. I hate to complain but I am a little worried about the glue running down the inside of my windshield when I got out of the driveway. I was able to clean it off, I called Steve and he said it will be marked down if something should happen. However, I am a little worried about glue that I assumed was from the windshield, wet and running down the inside. That work was done the week before I picked it up.

Customer Service

My Experience

Can not say enough good things. They were so nice and courteous. I would recommend them to anyone who needs your service. Thank you again.

Likely to Recommend

Repair Quality

I was very happy with the service and the staff,

Customer Service

Very good service

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Repair Quality

Customer Service

My Experience

Caliber Collision did excellent work and completed my repairs in a timely manner. They were communicative, transparent, and helpful throughout the entire process.

My Experience

Likely to Recommend

Coordination of service went very well. I very much appreciated that a rental car was onsite for me to use when I brought my truck in for repair. Rental team very helpful when they were onsite at Calliber

Repair Quality

My truck was repaired perfectly with no signs that it had been damaged.

Customer Service

Manager Steve kept me updated almost daily on the status of my truck repair.

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Very happy..

Customer Service

Returned Clean