Caliber - Fredericksburg
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Being that the shop is nowhere near where I live and I was only in Fredericksburg, VA on business I wouldn't know anyone in the area to recommend
Repair Quality - 3.0/5.0 -
Everytime I push the lock button on the Key-Fob remote, there's a loud metal to metal clicking or clanking coming from the rear of the truck where the damage occurred. It wasn't there before, it sounds like something is blocking the tailgate lock when it's trying to lock
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work that was done blends in well and does not look like anything ever happened.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have used this shop before and will again, should I need to. I already recommend it.
Repair Quality - 5.0/5.0 -
So very pleased with the work. It looks as though nothing ever happened.
Customer Service - 5.0/5.0 -
Heather was a joy to work with. I felt that she understood my needs and would do anything to ensure my happiness and satisfaction.
My Experience - 5.0/5.0 -
Great customer service by the entire staff
My Experience - 5.0/5.0 -
Great Job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, knowledgeable, fixed my car in a short amount of time, loved that it was vacuumed and washed, repairs are flawless, pleasure to work with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The office communicated very effectively and exceeded all of my expectations!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication!
Customer Service - 5.0/5.0 -
Everyone was professional and actually smiled!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just made my comments to you. I would like to add that Heather Fulmer stood out as an outstanding Customer Service Representive when she assisted me. All of the questions that I asked her were answered fully and with clarity. She also arranged, at my request, to have the car lifted so I could see the damage to the under side of the vehicle. I appreciated that very much. She is an outstanding employee for the Caliber Collision Center,in my opinion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My 2010 Nissan Altima looked like a new car. That was very satisfying to me. The expertise of the shop was superb to accomplish those results
Customer Service - 5.0/5.0 -
All of the customer service personnel very good. Heather Fulmer, my Customer Service Representative, was extremely helpful with my explanation of the incident that caused the damage to my car.