Caliber - Frisco - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Elaine and Paul are amazing. Service beyond my belief.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0 -
No one ever called to tell me my estimate was done or what it was it took a long time and the no 1 told me my car was ready and to top it off someone took my Husband's sunglasses out of our club compartments not sure if it was caliber or the 3rd party they pulled in to see about fixing the inside compartments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The work is visually adequate, I just got the car in February and will be keeping it for a while so I'm not concerned about trading it in but knowing the bumper has a slight roughness to it was disappointing
Repair Quality - 2.5/5.0 -
Visually the bumper is fine. Touching it there is a slight difference in texture. Possibly paint, possibly the work under the paint?
Customer Service - 5.0/5.0 -
Helpful, informative, made it an easy experience for me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
August went above and beyond to meet (even exceed) my expectations.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First class job
Customer Service - 5.0/5.0 -
Steve was the best service guy I’ve ever had
Returned Clean
My Experience - 5.0/5.0 -
Paul was great to work with. He kept me informed and got my car back to me when promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They went above and beyond, my car looks new and they even managed to complete the repairs early so I could get my car back sooner. They were extremely polite and kind and answered all my questions. Thank you for being great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service like when it was Herb's Paint & Body Shop
Customer Service - 5.0/5.0 -
Great service like when it was Herb's Paint & Body Shop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Paul was awesome. He was very conscientious, knowledgeable and was great at customer service. He went above and beyond. I’m thankful for whatever reason I was transferred to him as my advisor. My initial experience with someone else was disappointing.